Sales & Service Pro — Flexible Hours, Growth & Bonuses

Goldfish Swim School MFO; Birmingham (MI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Company parties

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Bonus based on performance

Job summary

Goldfish Swim School in Michigan is seeking an experienced Sales & Service Representative to be the welcoming voice on the phone and at the front desk. You’ll guide families through programs, memberships, and promotions, and confidently close sales to earn bonuses for meeting goals.

You will handle scheduling, registrations, and customer questions with efficiency, keeping the vibe upbeat, calm, and fun while aiming to turn first-time callers into lifelong members.

Qualifications

• Prior sales and customer service experience required.
• Naturally happy demeanor with a warm, friendly phone voice.
• Strong multitasking and organizational skills.
• Comfort with goal-driven sales conversations.
• Team-first mindset with interest in long-term growth.

Responsibilities

• Be the welcoming voice and face of Goldfish—on the phone and at the front desk
• Guide families through programs, memberships, and promotions
• Confidently close sales and earn bonuses for meeting sales goals
• Handle scheduling, registrations, and customer questions with efficiency and care
• Juggle multiple tasks while keeping the vibe upbeat, calm, and fun
• Create WOW moments that turn first-time callers into lifelong members

Skills

Sales experience

Customer service experience

Friendly phone voice

Multitasking

Goal-driven

Team-oriented

Job description

Goldfish Swim School in Michigan is seeking an experienced Sales & Service Representative to be the welcoming voice on the phone and at the front desk. You’ll guide families through programs, memberships, and promotions, and confidently close sales to earn bonuses for meeting goals.

You will handle scheduling, registrations, and customer questions with efficiency, keeping the vibe upbeat, calm, and fun while aiming to turn first-time callers into lifelong members.