Sales Service Coordinator

The Midtown Group; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The Midtown Group in Fort Worth is seeking a Sales Service Coordinator to join our corporate sales department in downtown Fort Worth. This entry-level, back-office role serves as the link between our corporate sales agents, national retail accounts, and our four manufacturing plants.

You will process B2B purchase orders via EDI and internal portal, perform high-volume 10-key data entry, and resolve order discrepancies by email. A fast-paced, collaborative bullpen environment awaits.

Qualifications

• High-volume 10-key data entry with accuracy.
• Experience with ERP systems or EDI platforms.
• Excellent written communication skills.
• Adaptable in a fast-paced, collaborative office.
• No college degree required; prior related experience preferred.

Responsibilities

• Order Processing: Process incoming B2B purchase orders via EDI and internal portal.
• Data Entry: Perform high-volume 10-key data entry to log orders in ERP.
• Issue Resolution: Communicate with manufacturing plants to resolve order discrepancies.
• Inventory Tracking: Manage and bill for consigned inventory at national retailers.
• Team Collaboration: Work in a collaborative, open-office environment.

Skills

Data entry

Attention to detail

Communication

ERP experience

EDI familiarity

Microsoft Outlook

Team collaboration

Tools

ERP systems

EDI platforms

JDE Oracle

Job description

We are actively interviewing for the following job.

About the Opportunity:

Are you an incredibly reliable, detail-oriented professional looking to build a long-term career with a stable company? We are a leading national manufacturing company currently seeking a dedicated Sales Service Coordinator to join our corporate sales department in downtown Fort Worth.

In this entry-level, back-office administrative role, you will serve as the vital link between our corporate sales agents, major national retail accounts, and our four manufacturing plants. If you thrive in a fast-paced environment where your high-volume data entry skills and attention to detail keep the supply chain moving, this is the role for you!

What You’ll Do:

• Order Processing: Process incoming B2B purchase orders that arrive hourly via an Electronic Data Interchange (EDI) system and an internal agent portal.
• Data Entry: Execute high-volume, manual 10-key data entry to ensure all orders are logged accurately within our corporate ERP system.
• Issue Resolution: Act as the primary administrative liaison to the manufacturing plants, handling daily communications via email to resolve order discrepancies, shipping delays, or inventory questions.
• Inventory Tracking: Manage and bill for consigned inventory located at specific national retail locations.
• Team Collaboration: Work in a continuous-learning, open-office environment where team members collaborate and share knowledge to support broader sales goals.

Who You Are:

• Reliable & Stable: You have a proven track record of excellent attendance and tenure in your previous roles and are looking for a company where you can plant roots.
• The Manual Data Expert: You possess exceptional manual 10-key typing skills and are highly accurate when performing repetitive data entry tasks (Note: this role requires rapid manual typing, not barcode scanning).
• Tech-Savvy: You are proficient in Microsoft Outlook and can quickly learn complex software. Prior experience with ERP systems (like JDE Oracle) or EDI platforms is a major plus!
• A Strong Communicator: You have excellent written communication skills and can maintain professionalism when dealing with urgent logistical issues via email.
• Adaptable: You thrive in a fast-paced, highly collaborative, bullpen-style office environment and have a strong sense of urgency.
• Experience: No college degree is required, but previous experience in corporate sales support, administrative logistics, banking operations, or B2B order management is highly preferred.