Sales & Service Advisor

Big Brand Tire & Service; Clovis (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and 2‑3

401(k) with company match

Paid vacation and holidays

Employee discounts and ASE reimburse

Job summary

Big Brand Tire & Service in California is seeking a Service Advisor to greet guests, act as the liaison between customer and technician, and drive world-class service. The role requires 1–3 years in automotive service sales and a proven ability to sell services, with strong communication and organizational skills. Weekend availability is a plus.

We offer competitive hourly pay plus commission and overtime, benefits, 401(k) with company match, and clear paths to management.

Qualifications

• 1–3 years of experience in automotive service sales and strong customer service.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Valid driver’s license and ability to lift 70 lbs.
• Flexible availability, including weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience
• Translate mechanical issues into clear recommendations
• Sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships turning guests into lifelong customers
• Maintain showroom and inventory standards
• Keep operations smooth, efficient, and safe

Skills

Customer service

Sales experience

Communication

Teamwork

Job description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

Description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.
  
  

Service Advisor:

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe
  
  

What Makes You a Great Fit

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
• Hungry to learn, grow, and lead
• Flexible availability, including weekends, to serve customers when they need us most
  
  

About Big Brand Tire & Service

For more than 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair. With hundreds of locations across the country and a growing footprint, we're serious about two things: delivering world-class service to our customers and being an employer of choice by creating opportunities for our people to grow and build rewarding careers.

Apply today! If your qualifications are a match for the position, a member of our Talent Acquisition team will reach out to you to discuss next steps.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace