Sales - Retail Counter

Pick Your Part; Greer (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Pick Your Part in Greer, SC is seeking an In-Person Sales Associate to warmly assist walk-in customers, identify parts with inventory software, and complete front-counter transactions. You will support yard operations and merchandise displays to encourage impulse buys.

Ideal candidates have strong customer service experience, effective communication, and the ability to work in a fast-paced, team-oriented environment, including weekend hours. Automotive knowledge is a plus.

Qualifications

• Strong customer service background required.
• Effective communication skills essential.
• Automotive knowledge preferred.
• Two to three years of prior customer service experience preferred.

Responsibilities

• In-Person Sales: Provide immediate, high-quality service to walk-in retail and wholesale customers.
• Parts Identification: Use inventory software to locate exact matches for customers' vehicles on-site.
• Sales: Process cash and credit transactions at the front counter using POS systems.
• Yard Coordination: Communicate with parts pullers to retrieve customer-requested parts.
• Merchandising & Displays: Set up and maintain displays of popular parts to drive impulse sales.
• Core & Returns Management: Inspect returned parts and process credits or warranty claims.
• Assumes other duties as assigned

Skills

Customer service

Communication

Teamwork

Time management

Attention to detail

Education

High School or GED or equivalent

College coursework desired

Job description

Description

• In-Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.


• Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site.


• Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems.


• Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that want the company to pull their parts for them


• Merchandising & Displays: Set up and maintain physical displays of popular parts (e.g., batteries, fluids, tools) to drive impulse sales.


• Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims


• Assumes other duties as assigned

Requirements

Basic Qualifications

Education & Experience

• To perform this job this job successfully, an individual must have a strong customer service background.


• Must be able to communicate effectively.


• High School or G.E.D. Equivalent preferred. College coursework desired.


• Prior automotive experience and knowledge of automotive parts preferred.


• Two to three years of prior customer service relations preferred.

Knowledge/Skills/Abilities

• Ability to establish priorities and demonstrate effective time-management skills.


• Must be able to work in a team oriented environment.


• Must be attentive to detail and ensure accuracy in work assignments.


• Must be able to communicate effectively with others.


• Must have strong problem-solving skills.


• Must have the flexibility to work variable schedules, including weekends.

Essential Physical Demands/Work Environment

• Office environment, requires walking, standing, or sitting for several hours at time.


• Perform repetitive motion tasks on computer.