Sales Representivie Fronter

Platinum Health Solutions LLC; Melville (NY); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading health insurance firm seeks a Sales Representative in Melville, NY, to engage potential clients and qualify leads for enrollment. This full-time role offers base pay with performance-based bonuses, a supportive training environment, and clear career advancement opportunities. Ideal candidates exhibit strong communication skills and are goal-oriented. This position does not require a license and focuses on initial customer engagement without actual sales closing.

Qualifications

• Strong communication and listening skills are essential.
• Previous call center or customer service experience is a plus.
• Organized, reliable, and goal-oriented individuals will thrive.
• Organized, reliable, and goal‑oriented.
• Basic computer skills.
• Previous call center, customer service, or sales experience is a plus but not required.

Responsibilities

• Make outbound calls and handle inbound inquiries.
• Engage prospects and qualify individuals for health insurance.
• Document call outcomes and maintain CRM records.
• Clearly explain the next steps in the health insurance enrollment process (without selling or advising on plans).
• Identify and filter out uninterested, unqualified, or non‑serious leads.
• Accurately document call outcomes and customer information in the CRM system.
• Warm‑transfer or schedule qualified, serious prospects with licensed sales agents.
• Meet or exceed daily and weekly activity and qualification targets.

Skills

Strong communication and listening skills

Comfortable speaking on the phone

Ability to build rapport

Organized and reliable

Basic computer skills

Basic computer skills

Sales experience

Job description

Job Title

Sales Representative / Fronter

Location

Melville, NY (In person / In office)

Job Type

Full‑time (Mon‑Fri, 8:30am – 6pm)

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Overview

We are seeking a motivated and personable Sales Representative (Fronter) to serve as the first point of contact for prospective health insurance clients. In this role, you will engage with inbound and outbound leads, identify their level of interest, and qualify individuals who are genuinely seeking health insurance coverage. Qualified and serious prospects are then seamlessly transferred to a licensed sales agent to complete the enrollment process. This position is ideal for individuals looking to start a career in sales or insurance, with opportunities for advancement into a licensed sales role.

Key Responsibilities

• Make outbound calls and/or handle inbound inquiries from potential health insurance customers
• Engage prospects in friendly, professional conversations to understand their needs and intent
• Ask qualifying questions to determine eligibility, interest level, and readiness to enroll
• Clearly explain the next steps in the health insurance enrollment process (without selling or advising on plans)
• Identify and filter out uninterested, unqualified, or non‑serious leads
• Accurately document call outcomes and customer information in the CRM system
• Warm‑transfer or schedule qualified, serious prospects with licensed sales agents
• Maintain compliance with company policies, call scripts, and data privacy standards
• Meet or exceed daily and weekly activity and qualification targets

What This Role Is Not

• No closing of sales
• No quoting, recommending, or enrolling in insurance plans
• No license is required for this role

Qualifications

• Strong communication and listening skills
• Comfortable speaking on the phone for extended periods
• Ability to build quick rapport and handle objections professionally
• Organized, reliable, and goal‑oriented
• Basic computer skills
• Previous call center, customer service, or sales experience is a plus but not required

Preferred Traits

• Positive attitude and strong work ethic
• Coachable and eager to learn
• Ability to stay focused and productive in a fast‑paced environment
• Interest in growing into a licensed health insurance agent role

Compensation & Growth Opportunities

• Base pay + performance‑based bonuses (per qualified transfer)
• Paid training provided
• Clear career path to become a Licensed Health Insurance Sales Agent for top performers

What to Expect

• Office environment / call center
• Music playing throughout the day
• High‑energy environment

Weekly Pay; Every Friday