Health Insurance Front Desk Sales Rep — Entry Level

Platinum Health Solutions; Melville (NY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Platinum Health Solutions in Melville, NY is seeking a motivated Sales Representative (Fronter) to greet prospects and qualify inbound/outbound health insurance leads. This role focuses on needs discovery and setting the stage for licensed agents to enroll customers.

No licenses are required for this entry path, with training provided and opportunities for advancement into licensed roles. Expect a fast-paced office environment with daily targets and weekly pay.

Qualifications

• Excellent communication and listening abilities.
• Comfortable speaking on the phone for extended periods.
• Ability to build quick rapport and handle objections professionally.
• Organized, reliable and goal-oriented with basic computer skills.

Responsibilities

• Make outbound calls and/or handle inbound inquiries from potential health insurance customers.
• Engage prospects in friendly conversations to understand needs and intent.
• Ask qualifying questions to determine eligibility, interest level, and readiness to enroll.
• Explain next steps in enrollment process (without selling or plan recommendations).
• Identify and filter out uninterested or unqualified leads.
• Document call outcomes and customer information in the CRM system.
• Warm-transfer or schedule qualified prospects with licensed sales agents.
• Maintain compliance with company policies, scripts, and data privacy standards.
• Meet or exceed daily and weekly activity and qualification targets.

Skills

Strong communication

Active listening

Rapport building

Goal-oriented

Organized

Basic computer skills

Job description

Platinum Health Solutions in Melville, NY is seeking a motivated Sales Representative (Fronter) to greet prospects and qualify inbound/outbound health insurance leads. This role focuses on needs discovery and setting the stage for licensed agents to enroll customers.

No licenses are required for this entry path, with training provided and opportunities for advancement into licensed roles. Expect a fast-paced office environment with daily targets and weekly pay.