Sales Representative, Sales Support & Admin

Yazaki North America; Canton Charter Township (MI); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible hybrid schedule

401K match

Tuition assistance

Generous holiday schedule

Incentive compensation

Professional growth opportunities

Diverse teams of experts

Job summary

Yazaki North America in Canton, MI seeks a Sales Representative to join our TPNO Sales team. You will represent Yazaki North & Central America with OEMs and Tier suppliers, develop pricing strategies and quotes, and support pricing and profitability from sourcing through build out.

As the subject matter expert, you will collaborate with manufacturing and internal teams, manage customer relationships, negotiate deliverables, and contribute to cost and profit improvements while upholding Yazaki's

Qualifications

• Bachelor's degree in Sales, Business, or related field.
• 5 years of experience in a customer-related capacity (internal candidates preferred).
• Preferred: 1–3 years of automotive, manufacturing, or international business experience.
• Japanese or Spanish skills preferred.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and SAP.

Responsibilities

• Customer Inquiries
• Respond to customer or potential customer requests for information and/or problem solving
• Coordinate and communicate customer inquiries internally
• Customer Relationship Management
• Administer customer complaints including responding to complaints and the associated reporting
• Maintain professional relationships with customer contacts
• Identify customer needs and act as the customer voice at internal meetings
• Promote Yazaki business objectives clearly with the customer
• Quotation Requests
• Provide support necessary to Account Managers / Platform Management in the development and response to customer inquiries for product price quotations including but not limited to Sourcing, Engineering Changes, Cost Planning and Service
• Use internal databases to develop and track quotation data
• Pricing Strategy
• Support the sales price development process
• Elaborate or revise a pricing strategy on specific products
• Maintain and track sales prices and profit improvement
• Support customer contract negotiations
• Respond to pricing issue inquiries from company and customer personnel
• Negotiate Deliverables
• Purchasing Analysis
• Conduct Purchase Price analysis at each term and design change
• Organize Yazaki Engineering and Manufacturing to support Purchase Price analysis
• Analyze manufacturing Bills of Material
• Profitability Analysis, Improvement and Execution
• Prepare expense evaluations and comparisons of profitability by product or product line
• Recommend costing and overall profit improvement ideas
• Recommend profit improvement implementation plans
• Manage Supplier relationships
• Work with primary OEM customer to understand roles and responsibilities of tiered supplier structure
• Manage customer interaction with Tier customers and OEM suppliers
• Develop profit improvement plan for major Tier customers and OEM supplier base
• Tooling
• Manage the tooling costs associated with quote to customer for new business (production and prototype)
• Recover tooling cost for engineering changes
• Presentation Preparation
• Collect and supply sales and purchase history
• Coordinate collection of presentation data with support teams
• Deliver speeches and/or presentations to internal and external groups
• Provide supporting information for short and long-term forecasts
• Act as a liaison between Sales and other non-Sales functions
• Make business decisions that may affect day-to-day and financial operations of the division
• Verify, plan, direct, and control the work of outside contractors or indirect reports i.e. associates who report elsewhere, but provide support to the objectives of your department
• Attend organizational meetings (e.g. Staff, Departmental)
• Contribute to processes standardization and promote awareness and understanding of ISO 16949 compliance
• Attend workshops, seminars or conferences to enhance job-related skills
• Complete and process applications or forms excluding documents required by law
• Prepare for and participate in trade shows or technical meetings as requested to build business relationships
• Participate in special assignments as requested (e.g. study and improve financial/ operational efficiency)
• Support long-range and short-term group forecasts, goals, objectives, and priorities
• Support other projects, tasks, and/or duties as assigned

Skills

Customer relationship management

Communication

Business acumen

Education

Bachelor in Sales, Business, or related field

Tools

SAP

Microsoft Office

GCT

BEAMS

GPDB

Job description

Yazaki is a global leader in the research, development, and delivery of vehicle power and data solutions.

Yazaki works with virtually every major auto manufacturer globally, and we've strived to maintain strategic and stable growth throughout our 84-year history. Today, we're looking for energetic people with the potential to perform and the ability to strengthen - and thrive in - the positive work environment we pride ourselves on.

Location: Canton, MI, USA

What We Are Looking For

Yazaki is looking for a Sales Representative – to join our TPNO Sales team in Canton, MI. The Sales Representative will represent Yazaki North & Central America with OEM, Tier 1, Tier 2 or Tier 3 suppliers as assigned. Work with commercial organizations to establish price strategies and technical organizations for competitive product levels. Develop customer sales price and quotes, supporting vehicle pricing strategy and development from sourcing through build out. Function as your assigned vehicle’s subject matter expert with comprehensive knowledge of all aspects affecting profitability; communicate this with management and support commercial negotiations with the customer. Support management in coordination and business planning meetings. Work with Yazaki manufacturing and appropriate internal teams to develop material costs and profit improvement plans. Embody Yazaki’s image to build trusting, positive customer relationships. Communicate extemporaneously if required and exhibit good judgment in difficult customer negotiations

What You Will Be Doing

• Customer Inquiries
• Respond to customer or potential customer requests for information and/or problem solving
• Coordinate and communicate customer inquiries internally
• Customer Relationship Management
• Administer customer complaints including responding to complaints and the associated reporting
• Maintain professional relationships with customer contacts
• Identify customer needs and act as the customer voice at internal meetings
• Promote Yazaki business objectives clearly with the customer
• Quotation Requests
• Provide support necessary to Account Managers / Platform Management in the development and response to customer inquiries for product price quotations including but not limited to Sourcing, Engineering Changes, Cost Planning and Service
• Use internal databases to develop and track quotation data
• Pricing Strategy
• Support the sales price development process
• Elaborate or revise a pricing strategy on specific products
• Maintain and track sales prices and profit improvement
• Support customer contract negotiations
• Respond to pricing issue inquiries from company and customer personnel
• Negotiate Deliverables
• Purchasing Analysis
• Conduct Purchase Price analysis at each term and design change
• Organize Yazaki Engineering and Manufacturing to support Purchase Price analysis
• Analyze manufacturing Bills of Material
• Profitability Analysis, Improvement and Execution
• Prepare expense evaluations and comparisons of profitability by product or product line
• Recommend costing and overall profit improvement ideas
• Recommend profit improvement implementation plans
• Manage Supplier relationships
• Work with primary OEM customer to understand roles and responsibilities of tiered supplier structure
• Manage customer interaction with Tier customers and OEM suppliers
• Develop profit improvement plan for major Tier customers and OEM supplier base
• Tooling
• Manage the tooling costs associated with quote to customer for new business (production and prototype)
• Recover tooling cost for engineering changes
• Presentation Preparation
• Collect and supply sales and purchase history
• Coordinate collection of presentation data with support teams
• Deliver speeches and/or presentations to internal and external groups
• Provide supporting information for short and long-term forecasts
• Act as a liaison between Sales and other non-Sales functions
• Make business decisions that may affect day-to-day and financial operations of the division
• Verify, plan, direct, and control the work of outside contractors or indirect reports i.e. associates who report elsewhere, but provide support to the objectives of your department
• Attend organizational meetings (e.g. Staff, Departmental)
• Contribute to processes standardization and promote awareness and understanding of ISO 16949 compliance
• Attend workshops, seminars or conferences to enhance job-related skills
• Complete and process applications or forms excluding documents required by law
• Prepare for and participate in trade shows or technical meetings as requested to build business relationships
• Participate in special assignments as requested (e.g. study and improve financial/ operational efficiency)
• Support long-range and short-term group forecasts, goals, objectives, and priorities
• Support other projects, tasks, and/or duties as assigned

What You Will Bring To The Table

• Bachelor in Sales, Business, or related field
• Required: 5 year of experience in a customer-related capacity, would like to check for internal candidates first that have experience with Yazaki systems
• Preferred: 1-3 years of experience in Automotive, Manufacturing or International Business
• Japanese or Spanish skills preferred
• Proficient in Microsoft Office Suite EXCEL, WORD, POWERPOINT, GCT, BEAMS, GPDB and SAP with technical aptitude to learn new software and systems

What We Can Provide You

• A safe collaborative learning work environment that stimulates creativity and exploration
• Diverse teams of experts
• Resources from around the globe
• Supportive leadership and team members to help you do your best work
• Opportunities for professional growth
• Competitive compensation and benefits package including incentive compensation, 401K match, tuition assistance and a generous holiday schedule
• Flexible hybrid schedule

Yazaki North America is committed to providing equal employment opportunities for all persons regardless of race, color, religion, sex, age, marital status, national origin, disability, handicap, veteran status, or other legally protected status or characteristic. Equal opportunity extends to all aspects of the employment relationship. Yazaki North America complies with federal and state equal employment opportunity laws and strives to keep the workplace free from all forms of harassment.