Sales Representative, Sales Support & Admin

Yazaki North America, Inc.; Canton Charter Township (MI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

401K match

Tuition assistance

Generous holidays

Professional growth

Global resources

Diverse teams

Collaborative environment

Job summary

Yazaki North America, Inc. in Canton, MI is seeking a Sales Representative to join the TPNO Sales team. The role focuses on OEM and Tier suppliers, developing pricing strategies, and coordinating with internal teams to deliver competitive quotes.

The successful candidate will handle customer inquiries, build strong relationships, prepare presentations, and support profit improvement through pricing analyses and cost planning. This is a full-time, on-site position with growth opportunities.

Qualifications

• Bachelor degree in Sales, Business or related field.
• 5+ years of experience in a customer-related capacity; internal candidates preferred.
• Japanese or Spanish language skills are a plus.
• Proficiency in Microsoft Office Suite and SAP or similar systems.

Responsibilities

• Respond to customer inquiries and provide information and problem solving.
• Coordinate and communicate inquiries internally and with customers.
• Maintain professional relationships with customer contacts and manage complaints and reporting.
• Develop pricing strategies and support quotations including sourcing, engineering changes and cost planning.
• Prepare and deliver presentations to internal and external groups.
• Support Account Managers with price development and tracking of quotation data.
• Analyze pricing and profitability to support improvement plans.

Skills

Customer relationship management

Japanese or Spanish language skills

Microsoft Office Suite

Education

Bachelor in Sales, Business, or related field

Tools

SAP

Excel

Word

PowerPoint

GCT

BEAMS

GPDB

Job description

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Yazaki is a global leader in the research, development, and delivery of vehicle power and data solutions.

Yazaki works with virtually every major auto manufacturer globally, and we've strived to maintain strategic and stable growth throughout our 84-year history. Today, we're looking for energetic people with the potential to perform and the ability to strengthen - and thrive in - the positive work environment we pride ourselves on.

Location: Canton, MI, USA

What we are looking for:

Yazaki is looking for a Sales Representative – to join our TPNO Sales team inCanton, MI.

The Sales Representative will represent Yazaki North & Central America with OEM, Tier 1, Tier 2 or Tier 3 suppliers as assigned. Work with commercial organizations to establish price strategies and technical organizations for competitive product levels. Develop customer sales price and quotes, supporting vehicle pricing strategy and development from sourcing through build out. Function as your assigned vehicle’s subject matter expert with comprehensive knowledge of all aspects affecting profitability; communicate this with management and support commercial negotiations with the customer. Support management in coordination and business planning meetings. Work with Yazaki manufacturing and appropriate internal teams to develop material costs and profit improvement plans. Embody Yazaki’s image to build trusting, positive customer relationships. Communicate extemporaneously if required and exhibit good judgment in difficult customer negotiations

What you will be doing:

• Customer Inquiries
• Respond to customer or potential customer requests for information and/or problem solving
• Coordinate and communicate customer inquiries internally
• Customer Relationship Management
• Administer customer complaints including responding to complaints and the associated reporting
• Maintain professional relationships with customer contacts
• Identify customer needs and act as the customer voice at internal meetings
• Promote Yazaki business objectives clearly with the customer
• Quotation Requests
• Provide support necessary to Account Managers / Platform Management in the development and response to customer inquiries for product price quotations including but not limited to Sourcing, Engineering Changes, Cost Planning and Service
• Use internal databases to develop and track quotation data
• Pricing Strategy
• Support the sales price development process
• Elaborate or revise a pricing strategy on specific products
• Maintain and track sales prices and profit improvement
• Respond to pricing issue inquiries from company and customer personnel
• Purchasing Analysis
• Conduct Purchase Price analysis at each term and design change
• Organize Yazaki Engineering and Manufacturing to support Purchase Price analysis
• Analyze manufacturing Bills of Material
• Profitability Analysis, Improvement and Execution
• Prepare expense evaluations and comparisons of profitability by product or product line
• Recommend costing and overall profit improvement ideas
• Recommend profit improvement implementation plans
• Work with primary OEM customer to understand roles and responsibilities of tiered supplier structure
• Manage customer interaction with Tier customers and OEM suppliers
• Develop profit improvement plan for major Tier customers and OEM supplier base
• Tooling
• Manage the tooling costs associated with quote to customer for new business (production and prototype)
• Recover tooling cost for engineering changes
• Presentation Preparation
• Collect and supply sales and purchase history
• Coordinate collection of presentation data with support teams
• Deliver speeches and/or presentations to internal and external groups
• Provide supporting information for short and long-term forecasts
• Act as a liaison between Sales and other non-Sales functions
• Make business decisions that may affect day-to-day and financial operations of the division
• Verify, plan, direct, and control the work of outside contractors or indirect reports i.e. associates who report elsewhere, but provide support to the objectives of your department
• Attend organizational meetings (e.g. Staff, Departmental)
• Contribute to processes standardization and promote awareness and understanding of ISO 16949 compliance
• Attend workshops, seminars or conferences to enhance job-related skills
• Complete and process applications or forms excluding documents required by law
• Prepare for and participate in trade shows or technical meetings as requested to build business relationships
• Participate in special assignments as requested (e.g. study and improve financial/ operational efficiency)
• Support long-range and short-term group forecasts, goals, objectives, and priorities
• Support other projects, tasks, and/or duties as assigned

What you will bring to the table:

• Bachelor in Sales, Business, or related field
• Required: 5 year of experience in a customer-related capacity, would like to check for internal candidates first that have experience with Yazaki systems
• Preferred: 1-3 years of experience in Automotive, Manufacturing or International Business
• Japanese or Spanish skills preferred
• Proficient in Microsoft Office Suite EXCEL, WORD, POWERPOINT, GCT, BEAMS, GPDB and SAP with technical aptitude to learn new software and systems

What we can provide you:

• A safe collaborative learning work environment that stimulates creativity and exploration
• Diverse teams of experts
• Resources from around the globe
• Supportive leadership and team members to help you do your best work
• Opportunities for professional growth
• Competitive compensation and benefits package including incentive compensation, 401K match, tuition assistance and a generous holiday schedule

Yazaki North America is committed to providing equal employment opportunities for all persons regardless of race, color, religion, sex, age, marital status, national origin, disability, handicap, veteran status, or other legally protected status or characteristic. Equal opportunity extends to all aspects of the employment relationship. Yazaki North America complies with federal and state equal employment opportunity laws and strives to keep the workplace free from all forms of harassment.

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