Sales Representative, Repair Service & Inspections

Century Fire Protection; Duluth (GA); On-site; USD 65,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(K) with Company Match

Paid Time Off

Paid Holidays

Employee Assistance Program

Job summary

Century Fire Protection in Duluth, GA is seeking a sales-focused professional to expand the customer base and cross-sell existing clients for required inspections of fire life safety systems, alarms, extinguishers, sprinklers, exit lighting, and fire suppression. Responsibilities include cold calls, site surveys, preparing proposals, and coordinating with management on pricing and dispatching.

A four-year degree and 5+ years related experience are required; proficiency in Microsoft Office is

Qualifications

• Seek new customers through cold calls and warm leads
• Establish contact with potential clients and schedule sales calls
• Prepare and present proposals and contracts for fire life safety services

Responsibilities

• Use cold calls and warm leads to grow the customer base
• Establish contact with potential clients and schedule sales calls for inspections
• Upsell and cross-sell additional services to existing clients
• Conduct site surveys and coordinate pricing with Management
• Develop and maintain customer relationships through communication and quotes
• Prepare timely proposals and contracts with dispatching and billing information
• Ensure customer satisfaction meets company standards
• Maintain a proactive proposal pipeline for growth opportunities
• Report sales activity in monthly management meetings
• Understand assigned fire alarm and sprinkler markets within the territory

Skills

New business generation

Cross-selling

Customer relationship management

Communication

Education

Bachelor’s degree

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

Summary

Responsible for generating new customers and cross selling existing customers for the required inspections of special hazard systems, fire alarms, fire extinguishers, sprinkler systems, exit/emergency lighting, and fire suppression systems.

Location

Div. 29 Duluth, GA

Essential Duties and Responsibilities

• Using cold calls and warm leads seek new customers to expand customer base.
• Establish contact with potential clients of fire protection inspection services by efficiently scheduling sales calls, quickly following up on leads after they are provided, and assisting customers identify fire life safety needs.
• Keep in communication with existing client base to potentially upsell and cross sell additional services not currently provided.
• Conduct site surveys of customer locations and review with Management to develop appropriate pricing and presentation plan.
• Develop and maintain customer relationships through communication, accurate quotes, anticipating fire life safety needs, resolving concerns and complaints, and providing education or fire code reference support.
• Prepare and present proposals and contracts timely and accurately that offer fire life safety solutions to customers including information required to complete technician dispatching, report submitting, record keeping and client billing.
• Ensure customer satisfaction levels meet a priority and exceed company standards.
• Develop and maintain an active proposal pipeline to support current department needs and future growth opportunities.
• Maintain and report sales business plan to Management during monthly meeting.
• Develop an understanding of assigned Fire Alarm and Fire Sprinkler market and services provided to customers within assigned territory.

Education And or Experience

Bachelor’s degree from four‑year college or university and 5+ years related experience and/or training or equivalent combination of education and experience.

Computer Skills

Microsoft Office, Word, Excel, PowerPoint.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Voluntary Life Insurance
• Short‑term & Long‑term Disability
• Paid Time Off
• Paid Holidays
• 401(K) with Company Match
• Employee Assistance Program
• Employee Relief Fund
• Supplemental Insurance including Critical Illness, Hospitalization & Accident