Sales Representative - Phoenix, AZ

Farmers Insurance; Phoenix (AZ); Hybrid; USD 10,000 - 60,000; Full time

Job summary

Farmers Insurance seeks a motivated Sales Representative in Phoenix, AZ, to contribute to their high-performance culture. In this hybrid role, you will help customers with insurance solutions through inbound sales interactions, supported by comprehensive training and a focus on continuous professional development.

Benefits

Competitive salary

Bonus Opportunity

401(k) plan

Medical, Dental, Vision benefits

Paid Time Off

Tuition Assistance

Qualifications

• 1+ year of customer service or sales experience required.
• P&C/Personal Lines License sponsorship provided within 90 days.
• Ability to work in a dynamic, fast-paced environment.

Responsibilities

• Promote and sell insurance products to inbound callers.
• Gather data from customers to generate quotes.
• Provide exceptional customer service and build relationships.

Skills

Sales

Customer Service

Communication

Organization

Tech Savviness

Education

High School diploma or equivalent

College degree preferred

Job description

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We are Farmers!

We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

We are Farmers!

We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture! To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Workplace: Hybrid ( )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

Location: 24000 North Farmers Way, Phoenix, AZ 85085

We’re looking for sales-driven, enthusiastic sales professionals to join our next class of Sales Representatives beginning Summer 2025. In this role, you will respond to calls coming into our call center by positively promoting Farmers Workplace Solutions insurance products to prospective customers, consulting with customers to understand their needs, and selling those products which best fit the customer’s needs. You may also make outbound calls to optimize sales potential. You will earn a competitive base salary in addition to monthly incentive earnings based upon your performance. We provide 8+ weeks of paid training, combining virtual classroom and hands-on learning with mentoring to ensure that you have the skills you need to succeed at Farmers. Ongoing coaching and training will remain a focus throughout your career to help you grow in your role and advance to new opportunities.

• Unlicensed Start Date: Tuesday, July 22nd
• Licensed Start Date: Tuesday, August 19th
  
  

Compensation

• Starting base pay is $18 per hour
• Robust Monthly Incentive Plan
  
  

You'll thrive in this position if you have the following:

• A proven track record of success in insurance sales or a strong motivation to develop your sales skills
• A passion for selling and consulting, and a motivation to earn money based on your performance
• A welcome approach to feedback and coaching, and a continuous desire to learn and improve your skills
• Excellent customer focus and the ability to easily connect & build rapport with all types of people
• The ability to stay organized and efficient, while managing multiple tasks and working across several systems throughout the day
• Tech savviness and the ability to quickly learn and adapt to new technology, processes, and procedures; confidence in your ability to problem-solve and troubleshoot to find answers independently
• Past success working in a dynamic, fast-paced environment
  
  

Here's what you will accomplish as a member of our team:

• Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls
• Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option
• Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
• Navigate multiple computer systems while seamlessly interacting with the customer
  
  

Experience Requirements

• P&C/Personal Lines License is not immediately required. Farmers will sponsor and train you for licensing, as you must obtain Property & Casualty license to sell within 90 days of hire within your state of residency
• Experience in property & casualty insurance sales is preferred
• Must be eligible to obtain resident/non-resident property and casualty license in all required states
• Education - High School diploma or equivalent; College degree preferred
• Minimum of 1 year of Customer Service or Sales experience required (including retail, hospitality, and restaurant experience); Call Center experience is preferred
• Direct sales skills, and the aptitude to influence customers and close the sale
• Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms
• Strong PC and software skills required
  
  

Position Location & Schedule

This is a HYBRID role

Office Location: 24000 North Farmers Way, Phoenix, AZ 85085 -This position will require in-office training 5 days per week for the your first 8-12 weeks in the role. Upon completing training, you will move to a hybrid schedule (3 days in-office, 2 days remote).

We will provide you with the technology that you need successfully to connect from home, including laptop & accessories.

Work Schedule: Our priority is to our customers, and we work non-traditional hours to match their needs. Candidates hired for this role must be available to work any shifts within the department hours listed below; this may include evenings, Saturdays, and some holidays. Shifts are assigned based on business needs.

Department Hours

• Monday-Friday 5am-7pm
• Saturday 6am-2:30pm Arizona Time
• Full-time- 40 hours/week; five 8-hour shifts scheduled per week
  
  

Training Hours

Monday-Friday 7:30am - 4pm Arizona time

Education Requirements

High School Diploma or equivalent required.

Physical Environment

Required job duties are normally performed in a climate- controlled office environment.

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer
  
  

Job Location(s): US - AZ - Phoenix, US - AZ - Chandler, US - AZ - Gilbert, US - AZ - Glendale, US - AZ - Mesa, US - AZ - Peoria, US - AZ - Scottsdale, US - AZ - Surprise

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Distribution

• Industries

  Financial Services, Insurance, and Consumer Services

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