Sales Representative, Inbound Remote

Liberty Mutual Insurance; Ann Arbor (MI); Remote; USD 45,000 - 75,000; Full time

Job summary

Join a leading insurance company as an Inside Sales Agent, where you'll handle inbound calls and warm leads to provide customers with tailored insurance solutions. Enjoy paid training, a supportive work environment, and the potential for significant earnings through commissions. This role offers comprehensive benefits from day one and the opportunity to grow within a Fortune 100 company.

Benefits

Comprehensive Medical Benefits

Paid Training

All Equipment Provided

Opportunities for Rewards and Recognition

Qualifications

• 2-3 years sales experience preferred; 2 years sales/service-related work required.
• Ability to communicate effectively with prospects and customers.

Responsibilities

• Handle inbound calls and warm leads, consulting with customers on insurance needs.
• Convert leads into policyholders by matching correct coverages and products.

Skills

Interpersonal Skills

Persuasion

Communication

Analytical Skills

Decision-Making

Organizational Skills

Typing Skills

PC Proficiency

Education

Property and Casualty License

Job description

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth.
• Average earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85K+.

Our Sales Representative, Inbound Remote position is available for candidates based in Pennsylvania, Virginia, Michigan, Maryland, New Hampshire, Ohio & Kentucky. Applicants must reside within these specified locations to be considered.

Positivity, flexibility, determination, and a persuasive personality are qualities that cannot be taught but can be sharpened and strengthened. Join Liberty Mutual Insurance as part of our Contact Center Sales Organization to receive paid training, licensing in all 50 states, and a role that directs only warm leads (no cold calls). We believe in supporting your success, not holding it back. Bring your sales talent to our Fortune 100 company and enjoy unlimited earning potential, generous commissions, and benefits starting on day one.

Job Details

As an Inside Sales Agent, you will handle inbound calls and warm leads, consulting with customers on their insurance needs and matching the correct coverages, products, and benefits to convert leads into policyholders.

You’d be a great fit if you are:

• A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
• A Front Lines Liaison: You represent the Liberty brand, believe in what you’re selling, and enjoy connecting customers to the right products for their needs.
• A Reliable Teammate: Whether working at the office or from home, you adapt well to different environments, schedules, and the needs of our policyholders.
• A Customer-Centric Closer: Integrity is in your nature; you care sincerely that customers get the quality products and services they need to embrace today and pursue tomorrow confidently.

Position Details

From day one, you will begin paid training in a remote environment. All representatives need a Property & Casualty Insurance license; if you do not have one, paid training includes licensing.

• Training lasts 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits start from Day 1.
• No cold calls, all incoming warm leads.
• Opportunities for rewards and recognition.
• Work schedule: 4 weekdays and 1 weekend day, mid-morning start (e.g., 11am-8pm CST). This schedule is expected for at least 12 months before considering another shift.
• All equipment is provided. You must maintain a professional workspace at home with high-speed internet (minimum 100 Mbps download and 20 Mbps upload). Satellite and mobile internet are not supported.

Qualifications

• 2-3 years sales experience preferred; 2 years sales/service-related work required.
• Strong interpersonal and persuasion skills needed to close sales.
• Ability to communicate effectively with prospects and customers.
• Excellent analytical, decision-making, and organizational skills.
• Strong typing skills and PC proficiency.
• Property and Casualty License required after hire.

About Us

Liberty Mutual is committed to fostering an inclusive environment where employees from all backgrounds can thrive. We offer comprehensive benefits, continuous learning opportunities, and support a diverse, equitable workplace through Employee Resource Groups (ERGs). We value integrity, hard work, and commitment, and support your well-being with benefits. Learn more at https://LMI.co/Benefits.

Liberty Mutual is an equal opportunity employer and does not tolerate discrimination based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or any other protected basis.