Sales Representative - Customer Service (4661)

Interstate Oil Company; Sacramento (CA); On-site; USD 39,000 - 47,000; Full time

Job summary

Interstate Oil Company in Sacramento, CA is seeking a Customer Services Sales Representative to support the Sales Development Manager. You will use our CRM to identify and generate sales leads for Outside Sales Representatives, conduct outbound calls and emails, and nurture prospects.

The role requires a high school diploma (associates or bachelor's preferred), prior sales or customer service experience, and the ability to work independently or with a team.

Qualifications

• High school diploma or equivalent required.
• Associates or Bachelor's degree in Business Development preferred.
• Prior sales/customer service experience required.
• MS Office Suite experience preferred.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Develops new sales opportunities using outbound calls, emails, and lead follow-ups.
• Communicates with customers to understand needs and identify opportunities.
• Answers customer questions, resolving concerns via calls and emails.
• Works with Sales Representatives on leads and follow-ups.
• Maintains and improves database prospects.
• Keeps up to date with company products and services.
• Upsells products and services.

Skills

Customer service

Verbal communication

Time management

Teamwork

Detail orientation

Independent work

Education

High school diploma or equivalent

Associates or Bachelor's in Business Development preferred

Tools

MS Office Suite

Job description

Job Details

Job Location: Sacramento - SACRAMENTO, CA 95826Position Type: Full TimeSalary Range: $28.00 - $34.00 HourlyJob Category: SalesUnder the supervision of the Sales Development Manager, the Customer Services Sales Representative is responsible for utilizing our CRM system to identify and generate sales leads for our Outside Sales Representative.

Duties/Responsibilities:

• Develops new sales opportunities using outbound cold calls, emails, and lead follow-ups.
• Communicates with customers to understand their needs and requirements to identify sales opportunities.
• Answers customer questions, resolving their concerns and providing additional information via calls and emails.
• Works with Sales Representatives on sales leads and follow-ups.
• Maintains and improves database prospects.
• Keeps up to date with company products and services.
• Upsells products and services.
• Other duties as assigned.

QualificationsRequired Skills/Abilities:

• Excellent customer service skills.
• Excellent verbal communications and active listening skills.
• Patience, time management skills and the ability to prioritize tasks.
• Ability to work independently and as part of a team.
• Attention to detail related to sales data and product information.

Education and Experience:

• High school diploma or equivalent required.
• Associates or Bachelor’s degree in Business Development preferred.
• Prior sales/customer service experience required.
• Experience with MS Office Suite preferred.

Physical Requirements:

• Ability to work on computer/tablet 6+ hours a day,
• Prolonged periods of sitting at a desk and working on a computer