Sales Representative (Bilingual Spanish Preferred)

Charter Communications, Inc.; United States; Vor Ort; USD 70.000 - 120.000; Vollzeit

Benefits dieser Stelle

Free Spectrum services

Discounted Spectrum services

Zusammenfassung

Charter Communications, Inc. is seeking a door-to-door sales professional to acquire new residential Spectrum customers in non-bulk MDUs (≤49 doors).

You will use consultative selling to understand customer needs and meet aggressive sales targets, earning a competitive base salary plus incentives. Top performers can exceed $100,000 in total compensation annually, with perks like free Spectrum services (internet, TV, mobile).

Qualifikationen

• High School Diploma or equivalent work experience.
• 0-6+ months of sales or customer service experience.
• Knowledge of cold call sales techniques and persuasive communication.
• Ability to travel within assigned territories using a reliable personal vehicle.
• Capacity to work outdoors for extended periods in any season or weather.
• Valid driver’s license with a satisfactory driving record.

Aufgaben

• Drive new customer acquisition by conducting door-to-door sales in assigned non-bulk MDU properties (≤49 doors).
• Support customer experience and simplify processes.
• Meet or exceed monthly sales targets and penetration goals within the MDU portfolio.
• Generate incremental revenue by adding Spectrum services to existing customers.
• Respond to problems following policy and resolve issues to customers’ satisfaction.
• Maintain knowledge of competitors, pricing, and offers and inform supervisor of changes.
• Attend sales meetings and training to improve results.
• Accurately complete documentation for sales activities and reporting.
• Collect and account for funds and provide receipts per policy.

Kenntnisse

Cold call techniques

Persuasive communication

Travel by personal vehicle

Outdoor work

Tech awareness

Driver's license

Ausbildung

High School Diploma or equivalent

Tools

Personal vehicle

Jobbeschreibung

Job Summary

Imagine building meaningful connections by helping connect people and communities by acquiring new residential customers in assigned non-bulk multi-dwelling unit (MDU) properties with 49 or fewer doors. Achieve this exclusively through door-to-door sales of Spectrum’s connectivity services, using a consultative sales approach to understand customer needs and consistently meet or exceed assigned sales performance targets.

Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

Responsibilities

How You’ll Make an Impact

• Drive new customer acquisition by conducting door-to-door sales in assigned non-bulk multi-dwelling unit properties with 49 or fewer doors.
• Actively and consistently support all efforts to simplify and enhance customer experience.
• Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance.
• Generate incremental revenue from existing customers by adding new or additional Spectrum services within assigned properties.
• Respond to customer problems and complaints according to established company policy, using appropriate tools and resources, and follow through to ensure issues are satisfactorily resolved.
• Maintain a well-informed knowledge base of competitors’ activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions.
• Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results.
• Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and required timeframes.
• Collect and account for funds and provide receipts according to Company policy and guideline

Working Conditions

• Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
• Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)
• Exposure to moderate noise levels
• Must be able to work evenings, weekends, holidays, and split days off

Qualifications

What You’ll Bring to Spectrum

Required Qualifications

Education

• High School Diploma or equivalent work experience

Experience

• 0-6+ months of sales or customer service experience

Skills

• Knowledge of cold call sales techniques and persuasive communication
• Ability to travel within assigned territories using a reliable personal vehicle, including during inclement weather
• Capacity to work outdoors for extended periods in any season or weather
• Familiarity with computer operating systems, consumer and commercial communications devices such as smartphones, routers and wireless equipment, and computer software applications
• Valid driver’s license with a satisfactory driving record meeting Spectrum standards

Preferred Qualifications

Experience

• 1+ years of sales or related work experience

Skills

• Understanding of communications technologies and services, particularly data networking fundamentals
• Knowledge of cable or telecommunications services
• Experience educating consumers about products and services
• Success in sales, prospecting or cold calling, with direct sales experience preferred
• Bilingual Spanish Preferred