Sales Representative (Austin/ San Marcos)

Brookfield Residential Services LLC; Austin (TX); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Medical, dental and vision benefits (1

401(k) matching

Career development programs

Paid volunteer hours

Parental leave

Pet insurance

Culture based on values

Job summary

Brookfield Residential is seeking a Sales Representative to support the Community Sales Manager at the 55+ master‑planned community in San Marcos. You will greet visitors, build rapport, and guide buyers through the early stages of the home‑buying journey.

Daily tasks include coordinating sales office operations, following up with prospects, maintaining CRM records, and assisting with marketing efforts. Strong communication, organization, and prior new‑home sales experience are preferred, with

Qualifications

• High school diploma or equivalent required; additional education/assets are a plus.
• Minimum of one year of new-home sales experience preferred; familiarity with builder processes and community/product positioning.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel) with strong documentation and reporting skills.
• Exceptional listening skills and the ability to translate customer needs into tailored solutions.
• Ability to prioritize and manage multiple tasks in a fast-paced environment with accuracy and attention to detail.
• Highly organized with reliable follow-through and adherence to sales processes.

Responsibilities

• Greet and engage visitors to build relationships and assist the Community Sales Manager in determining needs and preferences.
• Provide timely follow-up with visitors and buyers from initial visit through closing and beyond.
• Assist with prospecting, marketing, and promoting new business.
• Support the Community Sales Manager with all administrative aspects of the sales office.
• Enter and update visitor and buyer information into the CRM daily.
• Other duties as assigned.

Skills

CRM proficiency

Sales experience

Customer engagement

MS Office

Organizational skills

Multitasking

Listening skills

Education

High school diploma

Tools

CRM software

Job description

Location Austin - 9600 N MoPac Expressway, Suite 750 Business At Brookfield Residential, a leading North American land developer and homebuilder for over 65 years, we have had one goal in mind – creating the best places to call home. From the development of award‑winning, master‑planned communities to the creation of well‑designed homes, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community. As part of Brookfield — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound Sustainability practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed‑use structures — we are reimagining real estate from the ground up.

Job Description Overview: The Sales Representative supports the Sales Manager in delivering a seamless new‑home buying experience within Kissing Tree, a vibrant 55+ master‑planned community in San Marcos. In this role, the representative greets and engages visitors to build rapport and understand buyer needs, provides consistent follow‑up throughout the sales journey, and assists with prospecting and marketing to generate new interest in the community. The position also manages daily sales office operations by supporting administrative tasks, maintaining signage and model presentation, and updating CRM records to ensure accurate buyer information. Additionally, the representative performs other duties as assigned.

Key Responsibilities

• Greet and engage with visitors to build relationships and assist the Community Sales Manager to determine visitor needs and preferences.
• Provide consistent and timely follow up with visitors and buyers from initial visit through closing and beyond.
• Assist the Community Sales Manager with prospecting, marketing, and promoting new business.
• Support Community Sales Manager with all administrative aspects of the sales office.
• This includes but is not limited to answering phones, preparing purchase contracts, taking reservations, coordinating sales office & model maintenance, opening & closing of the sales complex, scheduling appointments, and pre‑qualifying potential buyers, signage, exterior maintenance, etc.
• Enter and update visitor and buyer information into the Company’s Customer Relationship Management (CRM) system daily.
• Other duties as assigned.

What You’ll Bring

• High school diploma or equivalent, with additional education or industry training considered an asset.
• Minimum of one (1) year of new‑home sales experience preferred, demonstrating familiarity with builder processes, customer engagement, and community/product positioning.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel, with the ability to manage documentation, reporting, and communication efficiently.
• Exceptional listening skills and the ability to translate customer needs into tailored solutions, supported by strong creative problem‑solving capabilities.
• Ability to prioritize and manage multiple tasks in a fast‑paced environment while maintaining urgency, accuracy, and a high level of attention to detail.
• Highly organized work style with consistent follow‑through, documentation discipline, and reliability in meeting deadlines and sales process requirements.

What We Offer

• Competitive compensation and total rewards package.
• Excellent extended medical, dental and vision benefits beginning day 1.
• 401(k) matching, vesting begins day 1.
• Career development programs.
• Charitable donation matching.
• Paid volunteer hours.
• Paid parental leave.
• Family planning assistance including IVF, surrogacy and adoptions options.
• Wellness and mental health resources.
• Pet insurance offering.
• A culture based on our values of Passion, Integrity and Community.

Brookfield Residential participates in the E-Verify process to confirm the eligibility of candidates to work in the United States. We are proud to create a diverse environment and are proud to be an equal opportunity employer.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an extensive list of all responsibilities, duties, and skills required.

We are grateful for your interest in this position, however, only candidates selected for pre‑screening will be contacted.

The Brookfield Real Estate ecosystem spans the globe through multiple operating companies, all united by our core values. We cover every facet of real estate—from offices and retail spaces to logistics centers, residential homes, and hotels. Across thousands of properties worldwide, we combine world‑class expertise with deep local insights to drive exceptional value. Together, we transform neighborhoods and build lasting communities that stand the test of time. By leveraging the global scale of our operating companies and fostering trusted local partnerships, we collaborate seamlessly to support our communities and achieve shared success.