Pharmaceutical / Life Sciences Manufacturing
Position Summary
Client is seeking a motivated and results-driven Sales Representative to expand our client base. This field-based role is responsible for driving new business growing relationships with new leads throughout an assigned multi-state territory.
The ideal candidate is a proactive sales professional who thrives on building relationships, identifying opportunities, and delivering exceptional customer service. This position requires approximately 50% outside sales focused on generating new leads and customers and 50% account management, supporting and expanding existing client relationships.
Key Responsibilities
New Business Development (50%)
- Prospect and develop new business through cold calling, networking, referrals, and in-person visits.
- Identify and pursue opportunities with physician offices, clinics, healthcare providers, employers, laboratories, and other referral sources.
- Schedule and conduct sales presentations highlighting Client Labs' diagnostic testing services.
- Develop and maintain a healthy sales pipeline to achieve monthly and annual sales goals.
- Close new business opportunities.
- Represent the company at industry events, conferences, and networking opportunities.
Account Management (50%)
- Build and maintain strong relationships with new customers.
- Conduct routine account visits to ensure customer satisfaction and identify opportunities for growth.
- Educate clients on new laboratory testing services and service enhancements.
- Collaborate with operations, client services, and billing teams to resolve customer concerns promptly.
- Monitor account activity and develop strategic plans to increase utilization and customer retention.
- Maintain accurate customer records, sales activities, and forecasts using the company's CRM.
Territory & Travel
This position supports customers throughout the following territories:
Travel is expected to be approximately 50%, including overnight travel as required.
Qualifications
- Bachelor's degree preferred or equivalent professional sales experience.
- Sales Representative: Minimum of 3 years of successful outside sales experience.
- Senior Sales Representative: Minimum of 5 years of successful outside sales experience with demonstrated business development success.
- Experience in healthcare, laboratory diagnostics, medical device, physician services, healthcare technology, or other B2B sales environments is preferred.
- Pharmaceutical sales experience is welcome but is not required.
- Proven ability to generate new business while managing and growing existing accounts.
- Excellent communication, presentation, negotiation, and relationship-building skills.
- Experience using CRM platforms such as Salesforce or HubSpot.
- Self-motivated with strong organizational and time-management skills.