Sales Representative

Home Appliance; Twinsburg (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k)

401k matching

Bonus

Dental

Employee discounts

Health insurance

Paid time off

Training

Vision insurance

Job summary

Home Appliance in Twinsburg, Ohio, is seeking a results-driven Sales Representative to guide customers through the appliance buying journey. You will provide product knowledge, schedule deliveries, and follow up post-sale to ensure satisfaction.

Join a team that emphasizes exceptional customer service, ongoing development, and a healthy work-life balance, with strong earning potential through base pay plus commissions.

Qualifications

• Previous sales or customer service experience preferred.
• Outgoing personality with exceptional interpersonal skills.
• Strong verbal and written communication abilities.
• Self-motivated with drive to achieve sales goals.

Responsibilities

• Guide customers through the appliance purchasing process with product knowledge and recommendations.
• Assist with delivery scheduling and post-sale follow-up.
• Build lasting customer relationships through proactive communication.
• Coordinate with sales support, delivery, service, and operations teams to ensure a seamless experience.
• Maintain showroom appearance and stay current on product features.

Skills

Sales experience

Customer service

Communication

Teamwork

MS Office

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Full-Time | Home Appliance | Twinsburg, Ohio

About Home Appliance

Home Appliance has proudly served Northeast Ohio since 1962. What began as a small appliance service company has grown into one of the region's premier appliance retailers with three locations and a reputation for delivering an exceptional customer experience. Our success is driven by our commitment to integrity, teamwork, accountability, and creating customers for life.

Position Summary

The Sales Representative is responsible for guiding customers through the appliance purchasing process by providing product knowledge, expert recommendations, delivery scheduling assistance, and post-sale follow-up. This position reports to the Sales Manager and is based in our Twinsburg Showroom.

This is an excellent opportunity for a relationship-focused sales professional who enjoys helping customers find the perfect solution for their needs. You'll join a team that consistently achieves its goals through exceptional customer service, ongoing professional development, and a commitment to customer satisfaction.

If you're looking for a rewarding career with strong earning potential, a supportive team environment, and a healthy work-life balance, we'd love to hear from you.

Compensation

• First-year anticipated earnings of approximately $70,000
• Includes $35,000 base salary plus commission and manufacturer spiffs
• Second-year anticipated earnings of $90,000-$100,000+ for committed sales professionals
• Additional income opportunities through manufacturer incentive programs
• Unlimited earning potential

Schedule

• Full-time position
• Weekend availability required
• Monday through Friday training schedule
• Once trained, two days off during the week and occasional weekends off

Responsibilities

• Create an exceptional customer experience by helping customers identify the best appliance solutions to meet their needs and budget.
• Serve as a product expert by educating customers on appliance features, specifications, benefits, and available options.
• Build lasting customer relationships through proactive communication and follow-up throughout the sales process.
• Coordinate with sales support, delivery, service, and operations teams to ensure a seamless customer experience.
• Assist customers with delivery scheduling, rebate processing, and post-sale support.
• Maintain showroom appearance by ensuring displays are clean, organized, current, and customer-ready.
• Participate in ongoing product and sales training to continuously improve knowledge and performance.
• Develop and maintain relationships with local builders, designers, contractors, and other industry professionals.
• Consistently achieve individual and team sales goals.
• Perform additional duties as assigned.

Qualifications

• Previous sales or customer service experience preferred.
• Outgoing personality with exceptional interpersonal and customer service skills.
• Strong verbal and written communication abilities.
• Self-motivated with the drive to achieve sales goals and deliver results.
• Strong attention to detail and organizational skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Proficient in Microsoft Word, Excel, and Outlook.
• Willingness to learn appliance products, features, and industry trends.
• Ability to work a retail schedule, including weekends.
• High school diploma or GED required.
• Occasional travel may be required for meetings, training, or visits to other company locations.

Why Join Home Appliance?

• Established and growing company serving Northeast Ohio since 1962
• Three locations with a strong reputation for customer service and excellence
• Collaborative, team-oriented culture that values accountability and integrity
• Opportunity to make a meaningful impact and grow professionally within the organization
• Competitive compensation and benefits package