Position Summary
The Sales Representative is responsible for developing and maintaining relationships with retail customers, managing assigned sales territories, and achieving established sales goals. This role involves promoting the company's tobacco product portfolio to authorized retailers, identifying new business opportunities, monitoring market trends, and ensuring compliance with all applicable tobacco sales laws and company policies.
Key Responsibilities
- Build and maintain strong business relationships with authorized retailers, distributors, and other approved business customers.
- Visit assigned accounts regularly to manage orders, review inventory levels, and address customer needs.
- Achieve monthly and quarterly sales targets established by management.
- Identify new account opportunities and expand the company's distribution network.
- Present product information, pricing, promotions, and new product offerings to eligible retail customers.
- Monitor competitor activity, market trends, pricing, and customer feedback.
- Ensure products are properly stocked, displayed, and marketed in accordance with company guidelines and applicable regulations.
- Prepare accurate sales reports, expense reports, and customer visit records.
- Coordinate with the sales team, distribution partners, and management to resolve customer issues.
- Follow all federal, state, and local tobacco regulations, including age-verification requirements and restrictions on tobacco marketing and promotional activities.
- Maintain professional conduct and represent the company positively in all business interactions.
Key Performance Indicators (KPIs)
- Monthly and quarterly sales revenue.
- Sales volume and achievement of sales targets.
- Number of active and newly acquired eligible retail accounts.
- Customer retention and account satisfaction.
- Distribution growth and inventory availability.
- Accuracy and timeliness of sales reports.
- Compliance with company policies and applicable laws.
Qualifications and Requirements
- High school diploma or equivalent required; a college degree in business, marketing, or a related field is preferred.
- Previous sales experience preferred; experience in tobacco, consumer packaged goods, or retail distribution is an advantage.
- Strong communication, negotiation, and relationship-building skills.
- Ability to meet sales targets and manage multiple customer accounts.
- Good organizational, time-management, and problem-solving skills.
- Proficiency in Microsoft Office, CRM systems, and sales reporting tools.
- Valid driver's license and reliable transportation for territory travel, if required.
- Ability to work independently and as part of a team.
- Must meet all applicable legal requirements for the position and comply with company policies regarding tobacco products.
Working Conditions
This position may require regular travel within an assigned sales territory, in-person customer visits, occasional overnight travel, and participation in sales meetings or industry events.
Equal Opportunity Statement
The company is an equal opportunity employer and considers qualified applicants in accordance with applicable employment laws.
Compensation and Benefits
Compensation will be based on experience and company policy.
- base salary
- performance-based incentives
- mileage reimbursement
- eligible employee benefits