Sales Representative

Zephyr Connects; Pittsburgh (Allegheny County); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

PTO

Job summary

J. Francis Company is seeking a Residential Remodeling Sales Consultant in Pittsburgh. You will meet homeowners, understand their goals, and guide them through early remodeling decisions within a trusted, relationship-driven studio. This role emphasizes listening and qualification over pressure.

The position offers a guaranteed first-year base salary of $75,000–$95,000 and a team-oriented, on-site environment with travel to client homes in the greater Pittsburgh area.

Qualifications

• Relationship-driven sales experience with homeowners.
• Ability to conduct in-home consultations and ask targeted questions.
• Familiarity with design-build or remodeling processes is a plus.

Responsibilities

• Lead in-home consultations with prospective clients in the Pittsburgh area.
• Qualify projects based on scope, investment, timing, and fit.
• Guide homeowners from consultation to PCSA and coordinate with design and production teams.

Skills

Relationship-driven

Active listening

In-home consultations

CRM proficiency

Sales process

Tools

JobTread

Job description

Are you a relationship-driven sales professional who knows that the best sales conversations start with listening—not pressure?

Would you enjoy helping homeowners think through significant remodeling projects, understand their options, and decide whether your company is the right partner to bring their vision to life?

This isn't a high-pressure home improvement sales role.

J. Francis Company is looking for a Residential Remodeling Sales Consultant to join our Pittsburgh design-build team. You'll meet with prospective clients, learn what they hope to accomplish with their homes, evaluate project fit and feasibility, and guide qualified homeowners through the early stages of the remodeling process.

And during your first year, you'll receive a guaranteed base salary of $75,000–$95,000—giving you the opportunity to learn our company, our design-build process, and our clients while building a strong sales pipeline.

About J. Francis Company

For more than 35 years, J. Francis Company has been transforming Pittsburgh-area homes through high-quality renovations, additions, and whole-home remodeling projects.

Our integrated design-build team guides homeowners from their earliest project ideas through design and construction, with an emphasis on thoughtful planning, communication, craftsmanship, and long-term relationships.

Our work—and our team—is guided by five core values: Caring. Competence. Integrity. Respect. Timeliness.

We're looking for someone who shares those values and understands that a great client relationship begins well before construction starts.

About the Role

As our Residential Remodeling Sales Consultant, you'll often be one of the first people a prospective client meets from J. Francis Company.

Your job isn't simply to "close the sale." It's to understand what the homeowner wants to accomplish, ask the right questions, evaluate whether the project is a good fit for J. Francis, and establish realistic expectations around scope, investment, timing, design, and construction.

You'll guide qualified homeowners from their initial consultation through execution of a Pre-Construction Services Agreement (PCSA) and then work closely with our Design, Estimating, and Production teams to create a smooth transition into the next phase of their project.

You'll also help grow J. Francis Company's business by developing relationships that lead to referrals, repeat clients, and new opportunities throughout the Pittsburgh market.

What You’ll Do:

• Conduct in-home consultations with prospective clients throughout the greater Pittsburgh area
• Ask thoughtful questions to understand client goals, priorities, concerns, budgets, timelines, and decision-making factors
• Qualify prospective projects based on scope, estimated investment, timing, expectations, and overall fit
• Educate homeowners about the J. Francis design-build process
• Develop and communicate preliminary construction investment ranges and early feasibility guidance
• Guide qualified homeowners through the sales process and into a Pre-Construction Services Agreement (PCSA)
• Maintain consistent, thoughtful follow-up throughout the client's decision-making process
• Manage an active sales pipeline and maintain accurate client notes, follow-up activities, and sales records in JobTread
• Collaborate with Design, Estimating, and Production to ensure a smooth transition from sales into design
• Build relationships with prospective, current, and past clients that generate repeat and referral business
• Develop new opportunities through referrals, professional relationships, networking, and community involvement
• Track sales activity, conversion rates, and other key performance metrics

These responsibilities reflect the sales and business-development expectations outlined for the position, including both managing incoming opportunities and developing business through relationships and networking.

Who We’re Looking For:

You don't have to come from a traditional home-improvement sales environment to be successful here.

You may currently work in residential remodeling, construction, interior design, architecture, real estate, home services, building products, premium home furnishings, or another consultative sales environment.

What's more important is that you're comfortable sitting across from a homeowner, asking good questions, discussing a significant financial investment, and building the kind of credibility that makes someone comfortable trusting you—and J. Francis—with their home.

You should be:

• Confident, curious, personable, and relationship-driven
• An excellent listener and communicator
• Comfortable leading in-home client conversations
• Able to discuss significant residential investments professionally and confidently
• Skilled at uncovering a client's priorities, concerns, and decision-making factors
• Organized, self-motivated, and accountable
• Comfortable managing multiple prospects and follow-ups
• Able to balance relationship-building with effective project qualification
• Comfortable using CRM or project-management technology

Experience with residential construction, remodeling, or design-build is a plus, as is experience with JobTread or a similar platform.

3–5 years of progressive experience and success in residential remodeling sales is preferred, but we're open to candidates from other relationship-driven industries who bring the right combination of sales ability, professionalism, and genuine interest in homes and remodeling.

This Could Be a Great Fit If..

• You don't have to come from a traditional home-improvement sales environment to be successful here.
• You may currently work in residential remodeling, construction, interior design, architecture, real estate, home services, building products, premium home furnishings, or another consultative sales environment.
• What's more important is that you're comfortable sitting across from a homeowner, asking good questions, discussing a significant financial investment, and building the kind of credibility that makes someone comfortable trusting you—and J. Francis—with their home.

$75,000–$95,000 guaranteed first-year base salary

Your first-year compensation is guaranteed base salary—not projected commission or estimated earning potential. That gives you time to learn J. Francis Company's approach, understand our projects and clients, become knowledgeable about our design-build process, and build your sales pipeline without depending on commission during your first year.

Beginning in year two, the position is expected to transition to a base salary plus commission structure, providing additional earning potential as you become established in the role.

Benefits include:

• Health, dental, and vision insurance
• 401(k) with up to a 4% employer match
• 12 PTO days to start
• Company-paid disability insurance
• Mileage reimbursement
• Cell phone
• Company apparel
• Year-round, stable employment

This is a full-time, on-site/in-office position in Pittsburgh with regular travel to prospective client homes throughout the greater Pittsburgh area.

Typical hours are Monday–Friday, 7:30 AM–4:30 PM, with occasional additional time based on client and business needs.

This is not a remote position.

J. Francis Company is an Equal Opportunity Employer.