Sales Representative

Mercedes-Benz; Ohio; On-site; USD 40,000 - 70,000; Full time

Job summary

Mercedes-Benz in Ohio is seeking a Sales Representative to sell new and used vehicles at dealership standards, achieving gross profit, volume and guest satisfaction through active engagement with guests.

You will generate business, assist guests in selecting a vehicle, explain product features, offer test drives, close sales, and coordinate with finance to finalize paperwork while maintaining ethical standards and a professional appearance.

Qualifications

• High school diploma or equivalent preferred.
• Minimum of one year sales experience, preferably in automotive.
• Knowledge of vehicle leasing principles; basic math; equity values and depreciation; and laws governing retail auto sales.
• Ability to read and comprehend instructions and information in English.
• Must have a valid sales driver’s license and maintain an acceptable driving record.
• Willingness to perform additional duties and maintain a professional appearance.

Responsibilities

• Generates business through daily business traffic and outside sources.
• Assists guests as they enter the showroom or sales lot.
• Assists guests in selecting a vehicle by asking questions and listening carefully to responses.
• Fully explains product performance, application and benefits and offers test drives to prospects.
• Closes sales by overcoming objections and negotiating price.
• Introduces guests to dealership operations, including service and parts, to emphasize quality and efficiency of service.
• Maintains an owner follow-up system that encourages repeat and referral business.
• Maintains a prospect development system.
• Keeps abreast of new products, features, accessories, etc., and their benefits to guests.
• Writes complete sales orders, processes paperwork, explains warranties, provisions and financing per dealership policy.
• Follows up with Finance to finalize paperwork.
• Maintains and achieves the sales and guest satisfaction objectives set by management.
• Performs other administrative duties as assigned by management.
• Maintains high ethical standards in all actions.
• Maintains professional appearance at all times.

Skills

Sales

Customer service

Communication

Negotiation

Follow-up

Education

High school diploma or equivalent

Job description

The Sales Representative is responsible for selling new/used vehicles at dealership standards to achieve gross profit, volume and guest satisfaction.

Position is 100% on-site.

Essential Dutiesinclude the following; however, other duties and responsibilities may be assigned.

• Generates business through daily business traffic and outside sources.
• Assists guests as they enter the dealership showroom or sales lot.
• Assists guests in selecting a vehicle by asking questions and listening carefully to the guest’s responses.
• Fully explains product performance, application, and benefits and offers test drives to all prospects.
• Closes sales by overcoming objections and negotiating price.
• Introduces guests to dealership operations, including the service and parts departments, to emphasize to guests the quality and efficiency of the dealerships service operations.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction.
• Maintains a prospect development system.
• Keeps abreast of new products, features, accessories, etc., and their benefits to guests.
• Writes complete sales orders, process paperwork, explains warranties, provisions and financing in accordance with established dealership policies.
• Follows-up with Finance to make sure all stipulations for finalizing the paperwork is complete.
• Maintains and achieves the sales and guest satisfaction objectives set by management.
• Performs other administrative duties as assigned by management.
• Maintains high ethical standards in all actions.
• Maintains professional appearance at all times.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual should possess:

• A high school diploma or equivalent, desired.
• Minimum of one (1) year sales experience, preferably in the automotive industry.
• Knowledge of vehicle leasing principles; basic mathematical concepts (such as adding, subtracting, dividing, multiplying and percentages); equity values and depreciation; and laws that govern retain automotive sales.
• Ability to coordinate activities with other employees; read and comprehend instructions and information in the English language.
• Learn and understand the federal, state, and local laws which govern retail auto sales.
• Use good judgment in challenging situations; pay attention to detail.
• Follow-up with guests and employees; work well with the public; communicate in a professional manner on the phone, internet and in person.
• Use standard office equipment.
• Must have a valid sales driver’s license and maintain an acceptable driving record.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:

• Able to withstand outdoor weather.
• Frequently required to sit and stand for a long period of time; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds.

Mercedes-Benz is an equal opportunity employer and maintains a drug and alcohol-free workplace. Some positions may require applicants to possess a valid driver’s license and have a good driving record.