Sales Representative

Mercedes-Benz Group; Sunbury (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Mercedes-Benz Group in Sunbury, Ohio seeks a Sales Representative to sell new/used vehicles at dealership standards to achieve gross profit, volume and guest satisfaction.

This position is 100% on-site and focuses on generating business, assisting guests, demonstrating vehicle features, test drives, price negotiation and financing coordination.

Qualifications

• A high school diploma or equivalent.
• Minimum of one year sales experience, preferably in automotive.
• Knowledge of vehicle leasing principles; basic math concepts; equity values and depreciation; and laws governing retail auto sales.
• Ability to read and comprehend instructions in English.
• Learn and understand federal, state, and local auto sales laws.
• Use good judgment, pay attention to detail, and communicate professionally.
• Must have a valid sales driver’s license and driving record.

Responsibilities

• Generates business through daily traffic and outside sources.
• Assists guests as they enter the showroom or sales lot.
• Helps guests select a vehicle by asking questions and listening to responses.
• Fully explains product performance, applications and benefits and offers test drives.
• Closes sales by overcoming objections and negotiating price.
• Introduces guests to service and parts departments to show quality and efficiency.
• Maintains an owner follow-up system to encourage repeat/referral business.
• Maintains a prospect development system.
• Keeps abreast of new products and their benefits to guests.
• Writes sales orders, processes paperwork, explains warranties, and financing.
• Follows-up with Finance to finalize paperwork.

Skills

Sales experience

Customer service

Communication skills

English language

Education

High school diploma or equivalent

Job description

The Sales Representative is responsible for selling new/used vehicles at dealership standards to achieve gross profit, volume and guest satisfaction.

Position is 100% on-site.

Essential Dutiesinclude the following; however, other duties and responsibilities may be assigned.

• Generates business through daily business traffic and outside sources.
• Assists guests as they enter the dealership showroom or sales lot.
• Assists guests in selecting a vehicle by asking questions and listening carefully to the guest’s responses.
• Fully explains product performance, application, and benefits and offers test drives to all prospects.
• Closes sales by overcoming objections and negotiating price.
• Introduces guests to dealership operations, including the service and parts departments, to emphasize to guests the quality and efficiency of the dealerships service operations.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction.
• Maintains a prospect development system.
• Keeps abreast of new products, features, accessories, etc., and their benefits to guests.
• Writes complete sales orders, process paperwork, explains warranties, provisions and financing in accordance with established dealership policies.
• Follows-up with Finance to make sure all stipulations for finalizing the paperwork is complete.
• Maintains and achieves the sales and guest satisfaction objectives set by management.
• Performs other administrative duties as assigned by management.
• Maintains high ethical standards in all actions.
• Maintains professional appearance at all times.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual should possess:

• A high school diploma or equivalent, desired.
• Minimum of one (1) year sales experience, preferably in the automotive industry.
• Knowledge of vehicle leasing principles; basic mathematical concepts (such as adding, subtracting, dividing, multiplying and percentages); equity values and depreciation; and laws that govern retain automotive sales.
• Ability to coordinate activities with other employees; read and comprehend instructions and information in the English language.
• Learn and understand the federal, state, and local laws which govern retail auto sales.
• Use good judgment in challenging situations; pay attention to detail.
• Follow-up with guests and employees; work well with the public; communicate in a professional manner on the phone, internet and in person.
• Use standard office equipment.
• Must have a valid sales driver’s license and maintain an acceptable driving record.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:

• Able to withstand outdoor weather.
• Frequently required to sit and stand for a long period of time; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds.

Mercedes-Benz is an equal opportunity employer and maintains a drug and alcohol-free workplace. Some positions may require applicants to possess a valid driver’s license and have a good driving record.