Sales Representative

Oxygen Service Company; Menomonee Falls (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Oxygen Service Company is seeking a Sales Representative to support sales goals by using professional sales techniques and delivering strong customer service. You will maintain quality relations with existing accounts and provide sales and marketing coverage for industrial specialty gases, welding supplies, and related materials.

Occasional travel and some Saturdays are involved. The role requires strong communication, accounting for orders, CRM maintenance, and collaboration with Purchasing to

Qualifications

• High School diploma or equivalency.
• Associates Degree or Certificate in business related field is a plus.
• 5+ years in welding or related industry with sales or customer service experience preferred.
• Valid Class D Driver's License.
• Strong computer skills including Microsoft Office Suite and ERP Software.
• Ability to work alone, influence people in opinions, attitudes, and judgements.
• Must be organized and have good time management, with the ability to perform effectively under tight deadlines.
• Demonstrate professionalism, superior people skills, strong oral and written communication skills.
• Must be a team player with a ability to communicate with all levels within an organization.

Responsibilities

• Communicate and cultivate the Core Values of OSC internally and externally.
• Sell welding equipment, materials, and supplies to customers using technical knowledge, advising, and trouble-shooting problems.
• Develop maximum sales potential out of assigned territory through competitive sales techniques and knowledge of the company products and services as well as the competitive strengths/weaknesses.
• Work with Purchasing Department to maintain appropriate inventory levels communicating current and future needs.
• Work with Purchasing Department to reduce dead inventory levels.
• Responsible for managing customer accounts to include orders, DSO, and disputes as they arise.
• Maintain target list making cold calls to potential and current customers.
• Responsible for price auditing and growing profit margin for customers through contracts and ERP Software.
• Perform asset/cylinder tracking audits as found necessary or requested by customers.
• Responsible for creating quotes, maintaining customer files, and account coordination and maintenance.
• Maintain CRM and/or scorecard metrics to increase market share.
• Stay abreast of market conditions regarding products, product updates, service offerings, and new technologies through available resources.
• Provide training to customers and their employees. May include product demonstrations and presentations.
• Follow and execute the Track Selling Process utilizing the Value Proposition Tool.

Skills

Customer service

Communication

Time management

Organizational skills

Team player

Education

High School diploma or equivalent

Associate degree or certificate in business-related field

Tools

Microsoft Office Suite

ERP Software

Job description

Sales Representatives are responsible for supporting the company's sales goals through professional sales techniques and good customer service, maintaining quality relations with existing accounts, and providing sales and marketing coverage. They are responsible for the sale of industrial specialty gases, welding supplies and other material to targeted industries. This position is required to work two plus Saturdays per year.

General Duties and Responsibilities:

• Communicate and cultivate the Core Values of OSC internally and externally
• Sell welding equipment, materials, and supplies to customers using technical knowledge, advising, and trouble-shooting problems
• Develop maximum sales potential out of assigned territory through competitive sales techniques and knowledge of the company products and services as well as the competitive strengths/weaknesses
• Work with Purchasing Department to maintain appropriate inventory levels communicating current and future needs
• Work with Purchasing Department to reduce dead inventory levels
• Responsible for managing customer accounts to include orders, DSO, and disputes as they arise
• Maintain target list making cold calls to potential and current customers
• Responsible for price auditing and growing profit margin for customers through contracts and ERP Software
• Perform asset/cylinder tracking audits as found necessary or requested by customers
• Responsible for creating quotes, maintaining customer files, and account coordination and maintenance
• Maintain CRM and/or scorecard metrics to increase market share
• Stay abreast of market conditions regarding products, product updates, service offerings, and new technologies through available resources
• Provide training to customers and their employees. May include product demonstrations and presentations
• Follow and execute the Track Selling Process utilizing the Value Proposition Tool

Other Responsibilities:

• Serve as backup for counter sales, to include answering phones when needed
• Perform other job duties as assigned
• Work to ensure the most efficient delivery of products to customers

Education, Experience and Skills:

• High School diploma or equivalency
• Associates Degree or Certificate in business related field is a plus
• 5+ years in welding or related industry with sales or customer service experience preferred
• Valid Class D Driver's License
• Strong computer skills including Microsoft Office Suite and ERP Software
• Ability to work alone, influence people in opinions, attitudes, and judgements
• Must be organized and have good time management, with the ability to perform effectively under tight deadlines
• Demonstrate professionalism, superior people skills, strong oral and written communication skills
• Must be a team player with a ability to communicate with all levels within an organization

Equipment Used:

Company provided equipment such as vehicles, telephones, and computer/laptop. Hand/Power tools; hand cart; 2-wheel dollies. Office equipment and computer programs such as Microsoft Word, Excel, Outlook and ERP Software. Safety gear such as safety glasses, hard hat, welding gear, etc. when needed.

Job Specifications/Requirements:

Ability to stand on your feet 5-6 hours per day with lots of walking, twisting, bending, reaching, lifting/carrying, grasping and repetitive motions. Travel 80% of their day in the field, with the opportunity to be home every night. Occasional lifting of 45lbs is required, may at times lift up to 75lbs. Occasional pushing/pulling of 25lbs up to 75lbs may happen. Ability to work in moderately warm or cold conditions where high noise levels are possible

Who is OSC?

OSC is an industrial distribution company that has been providing solutions for our customer's gas, welding and automation needs since 1959. We are based in Minnesota with multiple locations that serve businesses within MN, WI, ND, SD, and IA. We have a unique culture that creates accountability and fosters engagement amongst our employees. All of us share consistent values of honesty and integrity that are exhibited through the company's core values. Join our team to be a part of an organization that is focused on serving its customers and employees!

Why Work for OSC!

OSC offers a comprehensive, competitive benefits package from health insurance to employee fun and activities. Some of the unique benefit offerings include Retirement - 401(k), Community Connection, Health Benefits, Wellness Program, Career & Education Development, Company Involvement and much more! Check us out at oxygenservicecompany.com!

OSC is committed to providing equal employment opportunity to all applicants and employees regardless of their race, traits associated with race, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law.