Sales Representative

United Defense Tactical - Long Beach; Long Beach (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Employee discounts

Free uniforms

Training & development

Excellent earning potential with base pay & commissions

Job summary

United Defense Tactical - Long Beach is looking for a Sales Representative to increase revenue by enrolling customers in their membership-based training program. This role involves engaging customers with training demos and providing informative tours.

You will be responsible for prospecting, nurturing leads, and maintaining accurate records in the CRM. The position includes long hours, with a full 40‑hour work week expected, including evenings and weekends. A bachelor’s degree and strong communication skills are preferred.

Qualifications

• Strong communication skills essential for engaging with customers.
• Ability to negotiate and persuade prospects effectively.
• Problem-solving skills for addressing customer concerns.

Responsibilities

• Conduct training demos for customers enrolling in the program.
• Prospect and schedule tours for interested individuals.
• Nurture leads by following up with prospects.
• Maintain daily records in CRM for accountability.

Skills

Strong communication

Negotiation

Problem-solving

Education

Bachelor's degree preferred

Industry-specific certifications beneficial

Job description

Benefits

• 401(k)
• Competitive salary
• Employee discounts
• Free uniforms
• Training & development
• Excellent earning potential with base pay & commissions
• Employee discounts on merchandise and training programs.
• Training and support to enhance knowledge of firearms and self‑defense techniques.
• Opportunity to be part of a dynamic team in a fast‑growing industry.

Work Hours

Sales Representatives can expect to work long hours, including evenings, weekends, and some holidays. They may also be required to be on call or work overtime during busy periods or to address unexpected issues. Reps are expected to work a full 40‑hour week.

Facility open: Tuesday - Friday: 9:00 am – 8:00 pm; Saturday - Sunday: 8:00 am – 5:00 pm.

Job Summary

The purpose of this role is to increase revenue by enrolling more customers into our on‑site, membership‑based training program. It offers an exciting opportunity to engage with customers, showcase our reality‑based simulator, and provide informative tours of our facility.

Responsibilities

• Conduct training demos: every customer who enrolls goes through a 90‑minute training demo, facility tour, and membership offer. The candidate is responsible for conducting these demos and enrolling customers into our membership program.
• Prospecting: use marketing funnels that generate qualified prospects automatically, and book additional tours from a database of interested individuals who started but did not schedule training.
• Nurturing: follow up with prospects who did not sign up during the demo, turning them into future customers.
• Updating the CRM: maintain accurate daily records to ensure commission opportunities are captured and visibility/a accountability.

Qualifications

• Education: A bachelor’s degree is preferred, especially for sales roles.
• Certifications: Industry‑specific certifications are beneficial.
• Skills: Strong communication, negotiation, and problem‑solving skills are essential.