Sales Representative

Delphos Wireless, a Cricket Wireless Authorized Retailer; Lancaster (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

Delphos Wireless, a Cricket Authorized Retailer in Ohio, is seeking a Sales Representative to connect with potential customers, promote products, and guide them through the purchase process. You will use strong communication skills to engage customers and drive sales, while building lasting relationships for future opportunities.

Join a fast-paced, team-oriented environment focused on excellent customer service and meeting sales targets.

Qualifications

• Proven experience in phone sales, telemarketing, or a related field.
• Excellent verbal communication skills with a persuasive and friendly demeanor.
• Results-oriented with a demonstrated ability to meet or exceed sales targets.

Responsibilities

• Promote products to potential customers and guide them through the purchase process.
• Engage customers in meaningful conversations to identify needs and preferences.
• Provide product information and close sales to achieve individual and team targets.
• Maintain accurate records of customer interactions and sales activities.

Skills

Phone sales experience

Verbal communication

Sales targets achievement

Education

High school diploma

Sales/Marketing education (bonus)

Job description

About Delphos Wireless - Cricket Authorized Retailer:

Delphos Wireless was organized in Dayton, OH in 2006. The company is continuously expanding and currently has operations throughout the Midwest. Delphos Wireless offers various services and products, operating as an Authorized Cricket Retailer. Delphos Wireless’s mission is to provide the highest level of customer service and furthermore to ensure that the interests of our customers and employees are at the forefront of our business. At Delphos Wireless, customer service is our highest priority. Employees are expected to be cheerful and respectful towards our customers and towards each other. We will never let our customers leave unsatisfied, unhappy or without answers and solutions to their problems. We will always listen to our customers’ needs and make every effort to provide our customers with the best solutions based on those needs. At Delphos Wireless, we foster an environment where employees are free to communicate issues, problems, concerns, and give suggestions for improving our business.

Job Summary:

As a Sales Representative , your primary responsibility is to connect with potential customers to promote products, and achieve sales targets. You will use your communication skills to engage customers, provide product information, and guide them through the purchase process.

Responsibilities:

Product Knowledge:

Develop a comprehensive understanding of the company's Cricket product line.
Stay informed about industry trends, new product releases, and competitor offerings.

Engage customers in meaningful conversations to identify their needs and preferences.
Effectively communicate how cricket products can meet customer requirements.

Conduct needs assessments to recommend suitable products based on customer input. Address customer concerns, provide additional information, and overcome objections.

Utilize effective sales techniques to close deals and achieve individual and team sales targets.
Manage the entire sales process, from initial contact to order completion.

Build customer relationships for potential future sales opportunities. Retention is important to us at Delphos Wireless!

Keep accurate and detailed records of customer interactions, sales activities, and outcomes.
Provide regular reports on sales performance, highlighting achievements and areas for improvement. Join meeting huddles to help report these sales and report trends during morning huddles.

Qualifications:

• Proven experience in phone sales, telemarketing, or a related field.
• Excellent verbal communication skills with a persuasive and friendly demeanor.
• Results-oriented with a demonstrated ability to meet or exceed sales targets.

Education:

• High school diploma or equivalent. Additional education in sales or marketing is a bonus.

Training:

• Comprehensive training on product knowledge, sales techniques, and company procedures will be provided.
• Fast-paced and dynamic phone sales environment with a focus on teamwork and individual performance.