Sales Representative

Ampcus Inc; Hutchinson (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

A prominent retail services firm located in Hutchinson, Kansas is seeking a customer support associate to assist with functions at the Verizon Wireless Store. The ideal candidate will have 2-3 years of retail sales experience and strong interpersonal skills. Responsibilities include providing exceptional service, processing transactions, and ensuring customer satisfaction while maintaining professionalism. Flexible schedule is required, including nights and weekends.

Qualifications

• 2-3 years of retail sales experience preferred.
• Excellent verbal and written communication skills required.
• Ability to stand on feet all day.
• 8 hour shifts including nights and weekends.

Responsibilities

• Assist with customer support functions in Verizon Wireless Store.
• Provide exceptional service to build customer satisfaction.
• Process bill payments and activate services.
• Maintain confidentiality and professionalism.

Skills

Customer service

Retail sales

Interpersonal skills

Computer proficiency

Education

High school diploma or equivalent

AA in business administration or marketing

Job description

Ampcus Inc., headquartered in Chantilly, Virginia is certified by SBA, USPAACC, WBENC. VMSDC as a leading 8(a), Minority and Women owned Professional services and Staff Augmentation firm. Our repeat business rate with our various clients has been remarkable and the extension of contracts with various clients stands testimony to our high commitment levels. Ampcus is proud of our high employee retention rate thereby ensuring that the work performed at our various client sites is smooth and efficient at all times.

Job Description

• Assisting with customer support related functions within the Verizon Wireless Store including Customer education and facilitation of transferring customer information from one device to another, service related issues and resolutions, billing related inquiries and issues, processing bill payments, processing credits, entering orders and activating service.
• Assisting with stock replenishment and general store projects as needed.
• Required to provide exceptional service that builds customer satisfaction and encourages customers to remain with Verizon Wireless.
• Providing a consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism –
• Hours: Hours will vary depending on the weekly schedule.
• Stores are open 7-days a week, scheduling flexibility is a must including nights and weekends.

Qualifications

• 2-3 years of retail sales experience with key holder/cash handling responsibilities is preferred
• Excellent interpersonal, verbal and written communications skills and attention to detail Ability to multi-task in a fast paced team environment
• Computer proficiency Ability to stand on feet all day.
• Position Requirements: Essential? Excellent written and verbal communication skills?
• 1-2 years in retail sales?
• High school diploma or equivalent?
• Must be over 18?
• PC Skills (knowledge of Windows environment)?
• Inventory management skills?
• Ability to work in a fast-paced retail store environment, standing on feet all day?
• Strong interpersonal skills, friendly outgoing personality Desirable?
• AA in business administration or marketing a plus or equivalent work experience
• Primary Skill Requirement: Face to face customer service and basic computer skills