Retail Sales Associate

Verizon; Pittsburgh (Allegheny County); On-site; USD 64,000 - 76,000; Full time

Benefits offered by this job

Best in class medical, dental, and vision

401(k) plan with matching contributions

Five weeks of paid time off

Up to $8K per year in tuition assistance

Discounts up to 50% off on Verizon products

Job summary

Verizon is hiring for a retail sales position in Pittsburgh, PA, where you will generate sales by providing exceptional customer service and utilizing communication skills. You'll work onsite, engaging with customers and growing your base through various initiatives. The role offers a competitive base pay between $16.00 to $21.00 per hour, along with the potential for substantial commissions, enabling earnings of $65,000+ annually for top performers. Ideal candidates should have experience in sales and customer service, and a high school diploma or GED.

Qualifications

• One or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts and earn more income.

Responsibilities

• Generate retail sales by using customer service skills.
• Engage with the community outside of the store.
• Close sales using communication skills.

Skills

Customer service experience

Sales experience

Communication skills

Commission-based environment

Education

High school diploma or GED

Job description

What you'll be doing

• Generate retail sales by using your passion for cutting‑edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top‑down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up‑skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off‑site Verizon sponsored events.

We're hiring immediately! This isn't your typical entry‑level retail position. Whether you're just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $18,000 a year in individual‑based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual‑based commissions, giving you the chance to earn a total of $65,000+ to $75,500+ annually. Compensation varies by geography, hours worked, and performance.

Benefits

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
• Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
• Up to $8K per year in tuition assistance
• Discounts up to 50% off on Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more.

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well‑being benefits to investment in your education and career, we've got you covered!

What we're looking for

• High school diploma or GED.
• One or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
• Experience working in a commission‑based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

In this worksite‑based role, you'll work onsite at a defined location(s).

Scheduled Weekly Hours: 40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.