Sales Representative

Lithia & Driveway; Gallatin (TN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Vehicle Purchase Discounts

Lithia Learning Center

Employee Stock Purchase Plan

Job summary

Toyota of Gallatin, part of Lithia Motors, is hiring a Sales Associate to greet customers, deliver compelling vehicle demonstrations and guide buyers through the CRM-driven process. You will build product knowledge, present pricing and promotions, and coordinate appointments with a focus on a positive customer experience.

Inside the role, you will train with the store’s sales process, participate in daily meetings, and help teammates achieve performance goals while maintaining a professional

Qualifications

• High school diploma or equivalent required.
• Good driving record and valid driver’s license in your state.
• Strong attention to detail and ability to type accurately into the CRM.

Responsibilities

• Greet customers promptly in a friendly, professional manner.
• Provide product presentations to customers and accompany vehicle demonstrations.
• Develop and prospect new business continuously.
• Gather contact and interest information and enter into the CRM.
• Follow up with prospects daily using the store's plan and CRM.
• Schedule daily customer appointments and assist during write-up to ensure a smooth experience.
• Build knowledge of product information, pricing, and promotions.
• Attend daily sales and training meetings and practice skills regularly.
• Maintain lot and showroom appearance and cleanliness.
• Present and deliver vehicles following the delivery process.
• Introduce customers to Service post-sale and follow Sales to Service procedures.
• Train assigned salesperson for 60 days on sales process and product knowledge.
• Assist trainees to meet performance expectations as outlined in their job description.

Skills

Attention to detail

Sense of urgency

Excellent communication

Typing

Mathematics

Basic computer skills

Valid driver's license

Education

High school diploma or equivalent

Job description

Dealership:

L0849 Toyota of Gallatin

Toyota of Gallatin

We are one ofover 300+ Lithia Motors Dealerships nationwide representing over 48 manufacturers in 24 states! Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals.

What You'll Do:

• Greet customers in a prompt, friendly and professional manner.




• Provide professional product presentations to all customers.




• Offer and accompany customers on vehicle demonstration ride(s).




• Develop and prospect new business continuously.




• Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.




• Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.




• Schedule customer appointments daily.




• Assist customer during write up process ensuring it is a non-confrontational experience.




• Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.




• Attend and actively participate in daily sales and training meetings




• Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.




• Maintain appearance and cleanliness of vehicle lot and showroom.




• Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.




• Upon sale, introduce customer to Service department following Sales 2 Service process.




• Obtain all appropriate licensing as required by state law (if applicable) following the states written policy.




• Train assigned salesperson for 60 days daily on your store’s sales process, role-play, product demonstrations and product quizzes to ensure Sales Representatives are well versed in the sales process and manufacturer product knowledge.




• Assist sales representative with daily customer contact activity using the daily work plan in CRM to make daily sales appointments and follow-up on sold and unsold customers.




• Communicate regularly with program coordinator and submit monthly meeting and activity information. Attend mentor trainings as necessary.




• Assist trainee to meet performance expectations as laid out in their job description.

What You'll Bring:

• Strong attention to detail




• Sense of urgency




• Excellent communication




• Typing – ability to type efficiently to enter accurate information into tracking system




• Mathematics – ability to solve basic math calculations.




• Basic computer skills




• Acceptable driving record and a valid driver's license in your state of residence

We offer best in class industry benefits:

• Competitive pay




• Medical, Dental and Vision Plans




• Paid Holidays & PTO




• Short and Long-Term Disability




• Paid Life Insurance




• 401(k) Retirement Plan




• Employee Stock Purchase Plan




• Lithia Learning Center




• Vehicle Purchase Discounts




• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.