Sales Receptionist

RBM Automotive Greenville; Greenville (SC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid holidays, sick time, and vacations

Paid training and certification

401(k) retirement plan with company match

Employee discounts for parts, service, and vehicle purchases

Job summary

RBM Automotive Greenville is seeking a dynamic Sales Receptionist to enhance our customer experience at our dealership in Greenville, SC. In this role, you'll be the Director of First Impressions, warmly greeting clients and managing the reception area to ensure seamless customer interactions.

The ideal candidate possesses strong communication skills, an upbeat demeanor, and thrives in a fast-paced environment. We offer competitive pay, a comprehensive benefits package, and opportunities for advancement within our family-owned dealership.

Qualifications

• Previous experience in a similar role is preferred.
• Basic communication and mathematical skills using American units.

Responsibilities

• Greet and welcome clients and guests at the dealership.
• Manage waiting area and showroom amenities.
• Maintain customer contact notes in the CRM system.
• Communicate potential issues to management and other departments.

Skills

Communication skills

Problem-solving abilities

Multi-tasking

Customer-first attitude

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Land Rover Greenville - Greenville, SC 29607 Land Rover Greenville

We are a private, family-owned Luxury Automotive Dealership and are committed to delivering a first-class customer experience both online and in-store. We’re a high-volume location with strong community ties and a modern digital-first approach to automotive retail.

We value teamwork, customer satisfaction, and professional growth. This is a great opportunity for someone looking to build a career in the automotive industry while earning competitive pay plus performance incentives.

Land Rover Greenville is part of the RBM Automotive Group and is located in Greenville, South Carolina, on Laurens Rd.

Compensation & Benefits

• Competitive Pay:
  • Paid holidays, sick time, and vacations - Earn paid time off from your 1st day of work
  • Great work/life balance - Dealership closed on Sundays
  • Get paid every Friday by direct deposit
  • Paid training and certification
• Flexibility to train associates familiar with other brands, including: BMW, Lexus, Porsche, Mercedes-Benz, Audi, Volvo, etc.
• Opportunities to advance within dealership – we love to promote from within!
• Comprehensive insurance and retirement benefits available for full-time employees:
  • Medical, dental and vision coverage
  • Company contribution to Health Savings Account for eligible HDHP participants
  • Long-term and short-term disability insurance, accident, hospitalization, and critical illness insurance
  • $25,000 company-paid life insurance (additional coverage available)
• 401(k) retirement plan with company match
• Employee discounts for parts, service, detail, and vehicle purchases

Sales Receptionist

Our Sales Receptionists are a critical part of our customers’ experience. You are the Director of First Impressions, and we’re counting on you to ensure every client is helped and to provide the best customer experience for every customer every time.

The ideal candidate is energetic, professional on the phone, organized, and thrives in a fast-paced environment.

Key Responsibilities

• Warmly greet and welcome clients and other guests to the dealership. Do not leave the reception desk unattended.
• Manage the waiting area and showroom amenities.
• Actively listen to our clients and their needs and interpret body language to exceed clients’ expectations, solve problems, and de-escalate issues.
• Be an organized and productive multi-tasker. Maintain customer contact notes in our CRM system and manage our “up-list”.
• Maintain a neat and professional appearance at all times. Must be upbeat and very personable.
• Proactively communicate potential issues with customers, management, and other departments to provide the best possible customer experience.
• All associates should abide by company policy and departmental best practices and procedures and perform other duties as assigned.

Requirements and Qualifications

• Work schedule varies and may include evenings, weekends, and peak sales days.
• High school diploma or the equivalent.
• Authorized to work in the USA for any employer.
• Previous experience in a similar role is preferred.
• Basic communication, problem-solving, and mathematical skills using American units of measure.
• Professional, upbeat, and customer-first attitude.
• Ability to multitask in a fast-paced environment.
• Physical demands include: frequently position body and move in order to greet clients and keep refreshment station stocked; detect and identify safety issues; exert force to move/manipulate objects (up to 20lbs occasionally, 10lbs frequently); operate equipment; repetitive motion.

Prior to being employed, applicants for employment must participate in the Dealership’s normal screening process which includes: completing a full employment application; satisfactory criminal, credit and driving records checks (where applicable); in-person interviews and other inquiries.

RBM Automotive Group Dealerships have a diverse Drug-Free workforce and are Equal Opportunity Employers.