Sales Quality Manager - Life Insurance Training

Americo Financial Life and Annuity; Kansas City (MO); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) with employer match

Paid time off

Health insurance

Wellness program

Job summary

Americo Financial Life and Annuity in Kansas City, MO is seeking a Manager, Sales Quality to strengthen how producers are monitored and trained. The role focuses on improving quality across the distribution channel and working with Compliance to ensure suitability and regulatory alignment.

You will design training content, lead quality initiatives, and partner with Distribution on persistency and placement to drive better outcomes for life insurance and annuity products.

Qualifications

• 3-5 years of experience in insurance sales, distribution, sales training, or a sales quality or compliance-adjacent function.
• Strong understanding of insurance processes and how sales practices affect underwriting, policy issue, and in-force servicing.
• Demonstrated ability to design and deliver training to agents and producers, in person and virtually.

Responsibilities

• Quality monitoring and reporting: Build and maintain reporting on sales quality indicators using data systems to identify trends and improvement opportunities.
• Quality standards and review protocols: Define practical sales-quality criteria and review protocols for compliant, customer-centered selling.
• Root-cause and corrective action: Investigate quality issues to identify underlying causes and recommend durable corrective actions.
• Sales training strategy: Develop and execute the strategy to improve agent training effectiveness across the distribution channel.
• Training content and cadence: Create scripts and materials for sales training and refresh materials.

Skills

Sales experience

Quality monitoring

Data reporting

Training design

Regulatory knowledge

Education

Four-year college degree

Tools

Reporting tools

Job description

Americo Financial Life and Annuity in Kansas City, MO is seeking a Manager, Sales Quality to strengthen how producers are monitored and trained. The role focuses on improving quality across the distribution channel and working with Compliance to ensure suitability and regulatory alignment.

You will design training content, lead quality initiatives, and partner with Distribution on persistency and placement to drive better outcomes for life insurance and annuity products.