Sales Programs Lead: Design to Adoption

Hispanic Alliance for Career Enhancement; Chicago (IL); On-site; USD 81,000 - 152,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO Financial Group is seeking a Program Manager to lead assigned sales programs from design through implementation and sustainment in Chicago. You will translate priorities into actionable plans, coordinate across Sales, Product, Marketing, Strategy, Operations, and Technology, and drive adoption and performance.

The role requires 5–7 years of cross-functional program experience, strong planning, communication, and stakeholder-management skills, with knowledge of commercial banking preferred.

Qualifications

• Typically 5-7 years of relevant experience in programs/projects from design through implementation.
• Solid experience managing cross-functional programs or projects.
• Strong knowledge of program planning, stakeholder management, change readiness, communications, reporting, and issue resolution.
• Ability to translate business strategy into clear workplans, field requirements, deliverables, and measures of success.
• Working knowledge of commercial banking or comparable financial-services environment preferred.

Responsibilities

• Lead assigned sales programs from scoping and business requirements through launch, measurement, and sustainment.
• Develop integrated plans defining outcomes, milestones, roles, dependencies, risks, communications, and success measures.
• Manage governance, status reporting, issue resolution, escalation, and program documentation.
• Translate business priorities into practical programs, processes, tools, and field resources.
• Develop field communications, leader materials, FAQs, job aids, and implementation resources.
• Use field feedback to identify adoption barriers, resolve issues, and reinforce program requirements.
• Define program metrics, reporting requirements, and adoption indicators with stakeholders.
• Provide updates and dashboards highlighting progress, outcomes, risks, decisions, and trends.
• Use performance data to improve program effectiveness and document lessons learned.

Skills

Program management

Cross-functional collaboration

Change readiness

Communications

Stakeholder management

Risk management

Analytical problem-solving

Education

Post-secondary degree in related field

Job description

BMO Financial Group is seeking a Program Manager to lead assigned sales programs from design through implementation and sustainment in Chicago. You will translate priorities into actionable plans, coordinate across Sales, Product, Marketing, Strategy, Operations, and Technology, and drive adoption and performance.

The role requires 5–7 years of cross-functional program experience, strong planning, communication, and stakeholder-management skills, with knowledge of commercial banking preferred.