Sales Professional - Inside Sales

Service Corporation International; Whittier (CA); Hybrid; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

FSA

HSA

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

AD&D Insurance

Dependent Life Insurance

401(k) with company match

Employee Assistance Program

Job summary

Service Corporation International is seeking a Sales Professional for Inside Sales in Whittier, CA. The role focuses on serving families with dignity, presenting pre-need options, and generating revenue for the cemetery.

You will build trust-based relationships, respond promptly to inquiries, and collaborate with funeral directors and staff to ensure seamless service and future protection plans.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of college or equivalent education and experience.
• 1–2 years of customer service or sales experience preferred.

Responsibilities

• Serve families by making cemetery arrangements and pre-need sales.
• Lead generation and referral development from families.

Skills

Customer service

Sales

Communication

Computer skills

Education

High School Diploma or Equivalent

Some college coursework

Tools

CRM software

Job description

## Sales Professional - Inside SalesApply: CA - Whittier: Full time: Posted Today: Req.167806Our associates celebrate lives. We celebrate our associates.Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.**Lead Generation*** Holds self-accountable for prospecting a minimum of 1-2 hours each day* Obtains referrals from families served by the location* Networks and builds community and civic relationships* Explains and presents presentations to families served and referred families* Maintains and tracks activity l**Build Relationships with Families**• Responds to client inquiries in a timely, respectful, sensitive and professional manner• Connects with families through listening, honest communication and genuine concern• Develops an understanding of each family’s unique needs and offers solutions that provide value to them• Stays in touch with families to ensure satisfaction• Prepares for all appointments and performs all procedures with professionalism and attention to detail• Follows through on all customer problems and requests• Builds trust-based relationships to earn the right to ask for referrals• Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning**Teamwork**• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future• Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales• Shares family concerns with rest of the SCI team**MINIMUM REQUIREMENTS****Education**· High school diploma or equivalent· 1-2 years of college or an equivalent of education and experience**Experience**• High school equivalency and 1-2 years of college or an equivalent of education and experience• 1-2 years of customer service or sales industry experience preferred **Licenses**· Current state/province issued driver’s license with an acceptable driving record· Insurance license if required by state/province law and as prescribed by each state board**Knowledge, Skills and Abilities*** Must be able to pass the Company’s internal presentation certification within thirty days of hire* Ability to work a number of evenings and or weekends every month* Ability to drive frequently* Ability to obtain and maintain an insurance license if required by state/province* Flexible hours but, at times must have the ability to work up to 12 hours in a day* Ability to treat others with empathy and respect* Knowledge of computers and some software* Customer service skills**Compensation:**\\*$18.47/hr Plus Commission and Bonus**Benefits (dependent upon eligibility)**:Medical\\*Dental\\*Vision\\*Flexible Spending Accounts (health care and dependent care)\\*Health Savings Account with Company Contribution\\*Sick Leave\\*Short-Term Disability\\*Long-Term Disability\\*Life Insurance\\*Voluntary Accidental Death or Dismemberment Insurance\\*Dependent Life Insurance\\*SCI 401(k) Retirement Savings Plan with Company match\\*Employee Assistance Program.As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.***Rose Hills is an Equal Opportunity Employer. The company’s hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran’s status or disability, or any other legally protected status.***