Sales Manager

Service Corporation International; Whittier (CA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Sick Leave

Long-Term Disability

Job summary

Service Corporation International in Whittier, CA is seeking a Sales Manager to lead and develop a team of Sales Counselors, drive quotas, and oversee budgeted activities. You will train staff, manage the sales process, and ensure adherence to company policies while building the customer base.

This role requires strong leadership and a focus on results. The position offers a clear path to performance bonuses, with responsibilities spanning market share growth, program development, and strict

Qualifications

• 2–3 years of sales management experience required.
• Experience presenting, training, coaching and motivating salespeople is a plus.
• Valid state driver's license and insurance license as required by state law.

Responsibilities

• Meet and exceed location sales quotas.
• Provide initial and ongoing sales instruction to ensure counselors meet customer needs.
• Coach Sales Counselors on aftercare, prospecting, product knowledge, and closing skills.

Skills

Sales leadership

CRM experience

Coaching and mentoring

Budgeting and reporting

Education

High school diploma

Bachelor’s degree preferred

Tools

MS Office

CRM systems

Job description

Our associates celebrate lives. We celebrate our associates. Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

Staff Management and Leadership

• Meet and exceed established location sales quotas
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

• Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls

Operations Support

• Maintain all marketing materials, training manuals, sales equipment and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM Requirements

• Education · High school or equivalent · Bachelor’s degree preferred
• Experience · Sales Management experience of 2-3 years required · Sales Counselor and sales supervisory experience preferred
• Experience presenting, training, coaching and motivating salespeople and sales forces a plus
• Licenses · Valid state/province driver’s license with good driving record Insurance license as required by state/province law and as prescribed by each state board
• Knowledge, Skills and Abilities · Working knowledge of Windows-based PC environment and MS office applications · Knowledge of Customer Relationship Management systems a plus · Ability to maintain confidentiality · Ability to work beyond standard business hours when necessary to service customers · Ability to set goals for employees that are challenging but achievable

Compensation: 60k-70k plus bonus

Benefits (dependent upon eligibility)

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

Rose Hills is an Equal Opportunity Employer. The company’s hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran’s status or disability, or any other legally protected status.

SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

Postal Code: 90601 Category (Portal Searching): Sales Job Location: US-CA - Whittier

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI" refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V

SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.