Sales Professional - Inside Sales

Service Corporation International; Jonesboro (AR); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International is seeking a motivated Sales Trainee to learn the funeral services industry, products, and financing options. You will meet families, present solutions, and leverage CRM and proprietary software to drive revenue while delivering compassionate service.

The role emphasizes relationship building, product knowledge, and working evenings/weekends as needed in a technology-driven, revenue-focused environment.

Qualifications

• High School Diploma or equivalent.
• Ability to obtain and maintain insurance license as required by state.
• Current driver’s license with acceptable driving record.
• Sales or customer experience preferred.
• CRM experience preferred.
• Proficient with MS Office; CRM and social networking apps preferred.
• Willingness to work evenings and weekends.

Responsibilities

• Develop trusting relationships with prospective and existing client families to generate sales leads.
• Take initiative to contact prospective clients and schedule sales appointments including evenings and weekends.
• Explain services and property options; complete contracts ensuring accuracy.
• Utilize CRM to source leads and manage sales pipeline.
• Coordinate with Funeral Director and team to support pre-need sales.
• Seek coaching to improve sales techniques and product knowledge.

Skills

Sales experience

Customer service

Professional demeanor

Communication skills

Bilingual

Education

High School Diploma or equivalent

Tools

CRM software

MS Office

CRM and Social Networking Apps

Job description

Our associates celebrate lives. We celebrate our associates.

As a sales trainee, learn the industry, products, product finance / insurance options, services as well as use of Customer Relationship Management software and proprietary contracting software. Throughout the training program, successfully complete course work, pass exams, and demonstrate appropriate skills to begin fulfilling the following responsibilities.

Compassionate and results-driven sales representative to actively seek out and engage prospective clients with purchasing pre-planned funeral services as well as pre-planned and at-need cemetery/mausoleum property. Meet with client families, at the Funeral Home or virtually, to discuss ‘Celebrating a Life Well Lived’. Present service, product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement.

Job Responsibilities

• Develop trusting relationships with prospective and existing client families in order to generate sales leads. Input prospective client contact information in Customer Relationship Management (CRM) system.
• Take initiative to contact prospective clients and schedule sales appointments to meet prospective client’s schedule, including evenings and weekends.
• Applying listening and empathy skills facilitates prospective client through the pre-planning process and selection of services and property that most appropriately meet their needs. Shows property and property features to prospective families for both pre and at-need sales. Explains insurance product features. Completes sales and insurance contracts ensuring accuracy and completeness.
• Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop sales pipeline.
• Collaborate with Funeral Director and family on pre-need property or mausoleum sales. Coordinates sales efforts with team members and other departments as appropriate.
• Seek out manager’s coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge.

Minimum Qualifications

Education

• High School Diploma or equivalent

Licenses

• Ability to obtain and maintain insurance license as required by state/province
• Current state/province issued driver’s license with an acceptable driving record

Experience

• Sales or Customer experience preferred
• Previous experience with Customer Relationship Management (CRM) systems preferred

Knowledge, Skills and Abilities

• Proficient computer skills including MS office suite
• Proficient computer skills with CRM and Social Networking Apps preferred
• Professional demeanor and communication skills
• Bilingual, knowledge of another language preferred
• Professional attire required when meeting with clients or representing the company
• Available to work evenings and weekends

Compensation

$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)

Postal Code: 30236

Category (Portal Searching): Sales

Job Location: US-GA - Jonesboro