Sales Professional - Inside Sales

Service Corporation International; Fort Wayne (IN); On-site; USD 40,000 - 80,000; Full time

Job summary

Service Corporation International (SCI) is seeking a candidate to support family service operations in US-IN Fort Wayne. The role focuses on managing at-need charts, verifying files, and coordinating memorial arrangements with families and funeral homes.

Responsibilities include designing memorials, scheduling continuation appointments, and logging data for counselors. No prior experience required beyond the listed education and certification, with compensation in the stated range.

Qualifications

• High school diploma or equivalent.
• Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.).
• Experience: None.
• Strong communication and problem‑solving abilities.

Responsibilities

• Builds at-need charts
• Verifies at-need files before sent for verification
• Performs blind checks
• Follows up with memorial renderings, processes and timelines
• Notifies families when flowers are placed
• Sets Arrangement Continuation Appointments
• Designs memorials
• Serves at-need cemetery families that currently own property
• Sets follow-up visits at the at-need arrangement conference
• Logs information for Family Service Counselors
• Meets with funeral home at-need families

Skills

Communication

Independent work

Problem solving

Adaptability

Education

High School Diploma

Job description

JOB RESPONSIBILITIES

• Builds at-need charts


• Verifies at-need files before sent for verification


• Performs blind checks


• Follows up with memorial renderings, processes and timelines


• Notifies families when flowers are placed


• Sets Arrangement Continuation Appointments


• Designs memorials


• Serves at-need cemetery families that currently own property


• Sets follow-up visits at the at-need arrangement conference


• Logs information for Family Service Counselors


• Meets with funeral home at-need families

MINIMUM REQUIREMENTS

Education

High School diploma or equivalent

Certification

Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)

Experience

None

Knowledge, Skills & Abilities

• Ability to communicate effectively with associates, contractor personnel and client families


• Ability to work productively with minimal supervision; achieves work objectives in a timely manner


• Ability to resolve routine problems promptly and effectively


• Ability to adapt to change in priorities

Compensation:$40,000 to $80,000 targeted compensation (with higher earnings potential based on exceptional performance)

#SCI Postal Code: 46808

Category (Portal Searching): Sales

Job Location: US-IN - Fort Wayne

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. \"SCI\” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.