Sales Professional

Dover Street Market La Llc; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Dover Street Market Los Angeles is seeking a proactive Sales Professional to drive sales and nurture high-value client relationships in a luxury environment. You will serve as a fashion authority, assist clients throughout the store, and collaborate with the Store Manager to build community and goodwill.

Ideal candidates have 1–2 years of luxury retail experience, strong communication skills, and a client-centric mindset.

Qualifications

• Experience in luxury retail sales is required.
• Excellent written and verbal communication skills.
• Flexibility to work day, evening, weekends and/or holidays.

Responsibilities

• Maintain a customer-centric approach while maximizing sales and building long-term relationships.
• Demonstrate expert styling and brand knowledge.
• Achieve personal sales targets and contribute to overall store conversion.

Skills

Client communication

Self-starter

Structured organization

Multitasking

Time management

Job description

Role Overview:The Sales Professional is a highly engaged seller who is equipped to take care of Dover Street Los Angeles clientele. This person’s number one priority is to maximize sales and build long-term, high value relationships. The Sales Professional is a fashion authority and skilled seller and serves as a key store resource for our clients. Our Sales Professionals provide the highest level of service to clients, assisting them throughout the store with all personal needs. In partnership with the Store Manager, the Sales Professional builds community and personal relationships that drive good will and volume.Key Responsibilities:Maintain a customer-centric mentality while maximizing sales and building long-term, high value relationshipsDemonstrates expert styling and brand knowledgeAchieve personal sales, clientele goals as well as contribute to increasing the store’s overall conversion on a daily basis.Strategize own business to increase individual productivity through styling and successful outreachMaintaining a Customer Book of key clients and VIP’sParticipate in operational responsibilities including deliveries, opening and closing procedures, replenishment and store FOH & BOH standards.Key Skills:A highly motivated and competent individual able to converse at all levels both internally and externally with staff and clientele.A self-starter able to set the standard by their own professionalism and attitude.Structured and organized but nonetheless be approachable and have a flexible outlook.Willingness to work hard and always have the intention to drive the business forward.Being able to work on several tasks at a time.Be capable to work to deadlines / ability to prioritize / optimal time management.Key Requirements:Retail sales and expertise within a luxury business for at least 1-2 yearsSpecific understanding of the Comme des Garcons, aesthetic, consumer and sub-brands. Previous experience in selling CDG brands beneficialExcellent written and verbal communication skillsAbility to work a flexible schedule based on department and store/company needs which may include day, evening, weekends, and/or holidays. Regular, dependable attendance and punctuality is required.