Sales Professional

sci; Leeds (AL); On-site; USD 50,000 - 100,000; Full time

Job summary

SCI in Leeds, AL seeks a results-driven sales associate to grow lead flow and build lasting relationships with families, guiding them through pre-planning options with care and professionalism.

You will prospect daily, handle inquiries, and collaborate with funeral home staff to meet targets in a commission-based environment. Flexibility for evenings/weekends is required to serve families effectively.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or an equivalent education and experience.
• 1-2 years of customer service or sales experience preferred.

Responsibilities

• Holds self-accountable for prospecting a minimum of 1-2 hours each day.
• Obtains referrals from families served by the location.
• Networks and builds community and civic relationships.
• Explains and presents presentations to families served and referred families.
• Maintains and tracks activity levels to ensure productivity.
• Responds to client inquiries in a timely, respectful, sensitive and professional manner.
• Connects with families through listening, honest communication and genuine concern.
• Develops an understanding of each family's unique needs and offers value.
• Stays in touch with families to ensure satisfaction.
• Prepares for all appointments and performs all procedures with professionalism.
• Follows through on all customer problems and requests.
• Builds trust-based relationships to earn referrals.
• Earns the right to gain referrals to offer protection to families and relatives by educating them on pre-planning benefits.

Skills

Customer service skills

Knowledge of computers & software

Empathy & respect

Driving frequently

Flexible hours

Education

High school diploma or equivalent

1-2 years of college or education and experience

Job description

Our associates celebrate lives. We celebrate our associates.

JOB RESPONSIBILITIES

Lead Generation

• Holds self-accountable for prospecting a minimum of 1-2 hours each day
• Obtains referrals from families served by the location
• Networks and builds community and civic relationships
• Explains and presents presentations to families served and referred families
• Maintains and tracks activity levels to ensure productivity

Build Rel a tion s hi ps with Families

• Responds to client inquiries in a timely, respectful, sensitive and professional manner
• Connects with families through listening, honest communication and genuine concern
• Develops an understanding of each family's unique needs and offers solutions that provide value to them
• Stays in touch with families to ensure satisfaction
• Prepares for all appointments and performs all procedures with professionalism and attention to detail
• Follows through on all customer problems and requests
• Builds trust-based relationships to earn the right to ask for referrals
• Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by edu c ati n g them on the benefits of pre-planning

Teamwork

• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
• Collaborates and tea m s w i th funeral di r ecto r s, l ocat i on ma n agers, and other m embers of funeral ho m e and or ce me tery staff, to provide seam l ess, high qua l ity service
• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
• Shares family concerns with rest of the SCI team

MINIMUM REQU I R EM E N TS

Education

• High school diploma or equivalent
• 1-2 years of college or an equivalent of education and experience

Experience

• High school equivalency and 1-2 years of college or an equivalent of education and experience
• 1-2 years of customer service or sales industry experience preferred

Licenses

• Current state/province issued driver's license with an acceptable driving record
• Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilitie s

• Must be able to pass the Company's internal presentation certification within thirty days of hire
• Ability to work a number of evenings and or weekends every month
• Ability to drive frequently
• Ability to obtain and maintain an insurance license if required by state/province
• Flexible hours but, at times must have the ability to work up to 12 hours in a day
• Ability to treat others with empathy and respect
• Knowledge of computers and some software
• Customer service skills

Target Compensation Range: $50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually . Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: As part of the total compensation plan, this position pays no less than $15.00 per hour for all hours worked)

#sci

Postal Code: 35094

Category (Portal Searching): Sales

Job Location: US-AL - Leeds