Sales Production Coordinator

Integrated Power Services, LLC.; Burlington, Northern (NC, KY); Hybride; USD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

PTO

401k match

Bonus incentives

Training & Career Development

Tuition reimbursement

Medical, Dental and Vision

Résumé du poste

Integrated Power Services, LLC. is seeking a Sales Production Coordinator to connect our sales team, shop floor, and Field Service technicians for E-House, Switchboard, and MCC production.

You will review tickets, coordinate lead times, and ensure on-time delivery while maintaining clear communication with all stakeholders. The role requires attention to detail, strong organizational skills, and the ability to manage priorities in a fast-paced manufacturing environment.

Qualifications

• High School Diploma or equivalent. Associate or Bachelor's degree in business, supply chain, or a technical field preferred.
• 2 to 5 years of experience in production planning, scheduling, order coordination, field service coordination, or sales support in manufacturing.
• Experience with electrical equipment such as switchgear, switchboards, MCCs, or control panels preferred.
• Experience scheduling or dispatching Field Service technicians preferred.
• Ability to read, interpret, and check electrical drawings, bills of material, and customer specifications.
• Working knowledge of ERP systems and strong Microsoft Excel skills.

Responsabilités

• Review shop capacity across E-House, Switchboard, and MCC production, advise Sales on available build slots before orders are committed.
• Review sales tickets for accuracy and completeness, including customer specifications, drawings, bills of material, pricing, and ship dates.
• Work with Sales to correct errors and resolve open questions on tickets so the shop receives clean, buildable orders.
• Set, manage, and communicate realistic lead times based on shop capacity, material availability, and engineering requirements.
• Maintain the production schedule and adjust it as orders, priorities, and material arrivals change.
• Schedule and coordinate Field Service jobs at customer sites, matching technician availability, equipment readiness, and customer requirements.
• Align Field Service schedules with the production schedule so equipment is complete and ready before field work begins.
• Confirm job scope, site access, safety requirements, and customer contacts before technicians are dispatched.
• Serve as the main point of contact between Sales, Engineering, Purchasing, Production, Shipping, and Field Service.
• Notify Sales, technicians, and customers promptly of delays, shortages, or schedule changes, and recommend solutions.
• Track open orders and Field Service jobs from release through shipment or completion, and report on backlog, on-time delivery, capacity use, and technician scheduling.
• Support continuous improvement of ticket quality, scheduling accuracy, and lead time performance.

Connaissances

Detail oriented

Communication

Prioritization

Manufacturing exp

Formation

Business degree

Engineering/technical degree

Outils

ERP systems

Microsoft Excel

Description du poste

Why IPS?

If you're searching for a place where you can grow, continue learning, and make a meaningful impact while still having time for the people and moments that matter most, welcome to Integrated Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel supported, challenged, and fulfilled both professionally and personally. Here, you'll find opportunities to develop your career, work alongside exceptional teammates, and be part of a culture that recognizes that your life is worth just as much as your work—if not more. Because when people thrive, businesses thrive. If that sounds like the kind of place you've been looking for, we invite you to join us!

Benefits:

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives
• Extensive Training & Career Development Programs
• Tuition Reimbursement Program
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP)
• And more!

Responsibilities & Expectations:

Southland Electrical, also known as Southland Group, an IPS company, is a leader in power distribution and low voltage motor control. For over 30 years, we have been buying and selling new, new surplus, and reconditioned industrial electrical equipment. In early 2023, Southland was acquired by Integrated Power Services. We are seeking a Sales Production Coordinator to connect our sales team, shop floor, and Field Service technicians for E-House, Switchboard, and Motor Control Center (MCC) production. In this position, you will make sure orders are built accurately and maintain on time delivery. This role requires a detail-oriented, organized team member who communicates clearly and can handle changing priorities.

• Review shop capacity across E-House, Switchboard, and MCC production, and advise Sales on available build slots before orders are committed.
• Review sales tickets for accuracy and completeness, including customer specifications, drawings, bills of material, pricing, and ship dates, before they are released to production.
• Work with Sales to correct errors and resolve open questions on tickets so the shop receives clean, buildable orders.
• Set, manage, and communicate realistic lead times based on shop capacity, material availability, and engineering requirements.
• Maintain the production schedule and adjust it as orders, priorities, and material arrivals change.
• Schedule and coordinate Field Service jobs at customer sites, matching technician availability, equipment readiness, and customer requirements.
• Align Field Service schedules with the production schedule so equipment is complete and ready before field work begins.
• Confirm job scope, site access, safety requirements, and customer contacts before technicians are dispatched.
• Serve as the main point of contact between Sales, Engineering, Purchasing, Production, Shipping, and Field Service.
• Notify Sales, technicians, and customers promptly of delays, shortages, or schedule changes, and recommend solutions.
• Track open orders and Field Service jobs from release through shipment or completion, and report on backlog, on-time delivery, capacity use, and technician scheduling.
• Support continuous improvement of ticket quality, scheduling accuracy, and lead time performance.

Qualifications and Competencies:

• High School Diploma or equivalent. Associate or Bachelor's degree in business, supply chain, or a technical field preferred.
• [2 to 5] years of experience in production planning, scheduling, order coordination, field service coordination, or sales support in a manufacturing environment.
• Experience with electrical equipment such as switchgear, switchboards, MCCs, or control panels preferred.
• Experience scheduling or dispatching Field Service technicians preferred.
• Ability to read, interpret, and check electrical drawings, bills of material, and customer specifications.
• Working knowledge of Enterprise Resource Planning (ERP) systems and strong Microsoft Excel skills.
• Strong attention to detail and the ability to prioritize multiple orders and field jobs at once.
• Clear written and verbal communication with Sales, shop personnel, Field Service technicians, and customers.
• Ability to work with a safety-first mindset when in the shop, including proper use of Personal Protective Equipment (PPE).
• Ability to work overtime when business needs require.

You’ll thrive at IPS if you…

• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:

At IPS, we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 40,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.