Sales Production Associate - Granger - PT

Goodwill Industries Group; Granger (IN); On-site; USD 12,000 - 18,000; Part time

Job summary

Goodwill Industries Group in Granger, IN is seeking a part-time Donations Processor to efficiently receive, sort, price, tag, and stock donations, ensuring a smooth flow from the drive-thru to the sales floor.

Reporting to the Store Manager, you will handle POS transactions, maintain inventory accuracy, and contribute to a fast-paced retail environment through teamwork and Kaizen-inspired efficiency.

Qualifications

• Excellent customer service skills to engage donors and provide a welcoming experience.
• Friendly, approachable demeanor with patience and professionalism.
• Strong attention to detail when sorting, inspecting, and pricing donated items.

Responsibilities

• Greet customers and provide excellent service; address inquiries to ensure a positive shopping experience.
• Track and inventory levels; restock merchandise; report discrepancies to management.
• Process customer purchases using POS; handle cash, credit, and debit transactions accurately; assist with end-of-day balancing.
• Uphold Kaizen standards to improve efficiency, organization, and workflow.
• Collaborate with team members and supervisors to support store operations and adapt to priorities.
• Other duties as assigned by supervisor.

Skills

Customer service

Teamwork

Attention to detail

Donation policies

Safety awareness

Fast-paced work

Communication skills

Job description

Job Details

Job Location: Store - Granger - Granger, IN 46530

Position Type: Part Time

Education Level: None

Salary Range: $11.00 Hourly

Travel Percentage: None

Job Shift: Day

Job Category: Retail

Job Objective

To efficiently receive, sort, price, tag, and stock donations, ensuring a seamless flow from the drive‑thru to the sales floor. Contribute to the overall smooth operation of a fast‑paced retail environment. This position reports to the Store Manager who evaluates performance annually.

In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer‑First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Essential Job Functions

• Greet customers warmly, provide excellent customer service and address customer inquiries promptly to ensure a positive shopping experience.
• Track and inventory levels, perform regular counts, restock merchandise on the sales floor, and report discrepancies to management. Ensure stockroom and back‑end inventory are organized for easy access.
• Process customer purchases accurately using the POS system, handle cash, credit, and debit transactions accurately, monitoring cash drawer for discrepancies, and assist with end‑of‑day cash balancing and deposits.
• Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow.
• Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team‑oriented work environment.
• Other duties as assigned by supervisor.

Qualifications (Required Education and Skills)

• Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience.
• Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions.
• Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.
• Ability to quickly learn and apply donation policies, including identifying acceptable and non‑acceptable items.
• Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment.
• Ability to work efficiently in a fast‑paced setting while maintaining accuracy and organization.
• Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.

Qualifications

• Authorized to work in the United States.
• Flexible availability.
• Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.
• Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.