Sales Production Associate - Dyer - PT

Goodwill Industries of Michiana; Dyer (IN); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a dedicated Sales Production Associate for a part-time role in a fast-paced retail environment. This position focuses on providing excellent customer service, managing inventory, and ensuring a smooth flow of donations to the sales floor. Ideal candidates will possess strong attention to detail, a friendly demeanor, and the ability to thrive in a collaborative team setting. Join a mission-driven organization that empowers individuals and supports the community while gaining valuable experience in retail operations.

Qualifications

• Excellent customer service skills with a friendly and approachable demeanor.
• Strong attention to detail when sorting and pricing items.

Responsibilities

• Greet customers warmly and provide excellent service.
• Track inventory levels and restock merchandise as needed.
• Process customer purchases accurately using the POS system.

Skills

Customer Service Skills

Attention to Detail

Teamwork

Communication Skills

Education

High School Diploma or Equivalent

Job description

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Job Objective
To efficiently receive, sort, price, tag, and stock donations, ensuring a seamless flow from the drive-thru to the sales floor. Contribute to the overall smooth operation of a fast-paced retail environment. This position reports to the Store Manager who evaluates performance annually.

In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Essential Job Functions

• Greet customers warmly, provide excellent customer service, and address inquiries promptly to ensure a positive shopping experience.
• Track inventory levels, perform regular counts, restock merchandise, and report discrepancies. Ensure organized stockroom and back-end inventory.
• Process customer purchases accurately using the POS system, handle transactions, monitor cash drawer, and assist with end-of-day cash balancing and deposits.
• Uphold Kaizen standards by seeking ways to improve efficiency, organization, and workflow.
• Collaborate with team members and supervisors to support store operations, adapt to priorities, and foster a positive work environment.
• Perform other duties as assigned by the supervisor.

Required Education and Skills

• Excellent customer service skills with the ability to engage positively with donors and create a welcoming experience.
• Friendly, approachable demeanor, demonstrating patience and professionalism.
• Strong attention to detail when sorting, inspecting, and pricing items.
• Ability to learn donation policies and identify acceptable items.
• Understanding of safety protocols, proper lifting techniques, hazard awareness, and workplace safety.
• Ability to work efficiently in a fast-paced environment while maintaining accuracy.
• Strong teamwork and communication skills.

Qualifications

• Authorized to work in the United States.
• Flexible availability.
• Physical ability to frequently bend, twist, reach, push, pull, crouch, kneel, and lift/move up to 50 lbs.
• Ability to operate material handling equipment and PPE safely.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Business Development

Industries

• Non-profit Organization Management