Sales Process Manager

Statista Inc.; Germany (OH); On-site; USD 79,636 - 125,142; Full time

Benefits offered by this job

Hybrid work

Flex-time

International team

Urban mobility subsidy

Langdock access

Career & training opportunities

Modern offices

Mental health support

Job summary

Statista is seeking a Sales Process Manager to design and roll out end-to-end sales processes across CRM, customer lifecycle, contracts, and revenue reporting. You’ll translate stakeholder needs into actionable requirements and drive cross-functional delivery in a fast-growing SaaS environment.

You will partner with Product, Operations and Tech to implement scalable workflows in Salesforce, maintain governance, and define KPIs to measure impact for senior leadership.

Qualifications

• Proven experience in sales process design or revenue operations in a B2B/SaaS environment.
• Hands-on experience with CRM systems (Salesforce preferred) and defining reporting structures or dashboard requirements.
• Strong analytical and conceptual skills; ability to translate complex business requirements into clear, actionable process documentation.
• Project management capability to coordinate process development cycles, releases and cross-functional deliverables.
• Excellent stakeholder management and communication skills across seniority levels.
• Fluent English; German language skills are a plus.

Responsibilities

• Take responsibility for designing, documenting and rolling out end-to-end sales processes across key areas such as CRM, customer lifecycle, contract and subscription management, data flows and revenue reporting.
• Structure and evaluate requests from diverse stakeholders such as senior leadership, sales and client success representatives, and revenue teams, and translate operational pain points into prioritized, actionable process and system requirements.
• Define clear business requirements for tool workflows, fields and automations (e.g. Salesforce) and collaborate with Product, Operations and Tech teams to ensure implementable solutions.
• Align stakeholders during the design and solutioning phase, map end-to-end workflows, define process handovers across departments and own stakeholder communication plans for major process releases.
• Maintain the single source of truth for commercial standards, sales policies, rules of engagement and SOPs to ensure governance and auditability.
• Define and monitor process KPIs to measure success, drive continuous improvement and report impact to senior leadership.

Skills

Sales process design

Revenue operations

CRM systems

Stakeholder management

Data analysis

Process documentation

Tools

Salesforce

Job description

At Statista, we’re all about facts and data, for we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions.

Founded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo. And we still have a lot of plans. Our constant growth does not only prove our success, but also keeps creating new development and career opportunities for our employees.

We value and celebrate our diverse culture. You are welcome here for who you are, no matter where you come from, what you look like, or whether you prefer bar graphs to pie charts. Your story matters – keep writing it as part of our team.

Are you ready to join us?

As Sales Process Manager within Statista's Commercial Excellence team, you are the driving force behind designing and defining scalable, efficient sales processes and ensuring every workflow across the Revenue organization is fit for purpose.

Responsibilities

• Take responsibility for designing, documenting and rolling out end-to-end sales processes across key areas such as CRM, customer lifecycle, contract and subscription management, data flows and revenue reporting.

• Structure and evaluate requests from diverse stakeholders such as senior leadership, sales and client success representatives, and revenue teams, and translate operational pain points into prioritized, actionable process and system requirements.

• Define clear business requirements for tool workflows, fields and automations (e.g. Salesforce) and collaborate with Product, Operations and Tech teams to ensure implementable solutions.

• Align stakeholders during the design and solutioning phase, map end-to-end workflows, define process handovers across departments and own stakeholder communication plans for major process releases.

• Maintain the single source of truth for commercial standards, sales policies, rules of engagement and SOPs to ensure governance and auditability.

• Define and monitor process KPIs to measure success, drive continuous improvement and report impact to senior leadership.

Requirements

• Proven experience in sales process design or revenue operations in a B2B/SaaS environment

• Hands-on experience with CRM systems (Salesforce preferred) and defining reporting structures or dashboard requirements

• Strong analytical and conceptual skills; ability to translate complex business requirements into clear, actionable process documentation

• Project management capability to coordinate process development cycles, releases and cross-functional deliverables

• Excellent stakeholder management and communication skills across seniority levels

• Fluent English; German language skills are a plus

What we offer

In addition to our great team, culture, and our shared goal of empowering people with data, there are many other things that make Statista a great place to work! Join us and benefit from:

• Work from abroad up to 30 calendar days a year

• Hybrid work and flex-time

• International team and social events

• Subsidized urban mobility and access to fitness and wellness options

• Free access to Langdock and all its amazing functionalities

• Career & training opportunities

• Attractive locations and modern offices

• Mental health support with OpenUp

Some of the benefits listed here apply only to the German entity and to Junior-level roles or above.