Sales Platform Administrator

Amarok; Charlotte (NC); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health Benefits

Tuition Reimbursement Program

Disability Insurance

Life Insurance

Flexible Spending Account

Matching 401K retirement plan

Bonus opportunities

Generous PTO

Job summary

Amarok is seeking a Sales Platform Administrator to manage the health of the sales technology stack. You will oversee maintenance, configuration, and platform optimization within the Sales Operations and Enablement team, ensuring data accuracy and system uptime.

In this role you will translate evolving business needs into scalable software solutions, provide user support, and deliver training on new platform features to drive adoption and efficiency.

Qualifications

• At least 6 months of experience in Sales Operations or similar responsibilities.
• Strong critical thinking and data analysis skills with attention to detail in configurations and reporting.
• Excellent written and verbal skills, able to translate technical concepts for non-technical stakeholders.

Responsibilities

• Serve as primary administrator for assigned sales technology platforms, managing workflows, permissions, configurations, reporting, and data integrity.
• Collaborate with stakeholders to translate business needs into scalable platform solutions.
• Monitor data, configurations, and processes to ensure accuracy and reliability.
• Triage and resolve support requests and data issues, escalating as needed.
• Work with internal teams and vendors to implement integrations and training.

Skills

Sales Operations

Data Analysis

Stakeholder Communication

Platform Optimization

Tools

CRM platforms

Job description

AMAROK is the Nation’s leader in the perimeter security industry! Our unique and technically advanced electric fence reliably stops theft and other criminal activity by guarding our customers’ property and assets 24/7 making us the Ultimate Perimeter Security solution. We are active in 48 states and Canada with more than 9,000 commercial and industrial locations.

Job Summary

The Sales Platform Administrator drives the operational health of the sales technology stack by overseeing the system maintenance, configuration, and continuous platform optimization within the Sales Operations and Enablement team. The position provides technical expertise and hands‑on user support to guarantee high data accuracy and system uptime. By collaborating closely with cross‑functional partners, the administrator translates evolving business requirements into scalable software solutions and seamless tool integrations.

What You’ll Do

• Serve as a primary administrator and subject matter expert for assigned sales technology stack platforms, managing workflows, user permissions, configurations, reporting, and data integrity.
• Partner with stakeholders to comprehend business needs and translate requirements into scalable platform solutions, ensuring processes and system functionality are accurately reflected within assigned platforms.
• Monitor and validate platform data, system outputs, configurations, and processes to ensure accuracy, completeness, reliability, and overall data integrity.
• Triage and resolve support requests, system issues, and data errors based on business impact, escalating complex technical issues to vendors or internal teams as needed.
• Partner with internal teams and vendors to execute platform integrations, enhancements, and user acceptance training to validate functionality and alignment with business needs before deployment.
• Maintain clear system documentation including configurations, business rules, and troubleshooting guides—and create user enablement resources to drive effective platform adoption.
• Deliver training and ongoing support for new platform features while continuously identifying opportunities to improve adoption, user experience, data integrity, and process efficiency.
• Build and maintain strong working relationships across Sales, Sales Operations and Enablement, Finance, IT, Marketing, and other cross‑functional teams to support platform initiatives, process improvements, and evolving business needs.

What You'll Bring

• At least 6 months of experience in Sales Operations, or another functional area involving comparable responsibilities and transferable skills
• Strong critical thinking and data analysis skills with meticulous attention to detail in system configurations, business rules, and reporting.
• Highly organized with the ability to manage competing priorities, meet deadlines, and adapt quickly to shifting business needs.
• Excellent written and verbal skills, proficient in translating complex technical concepts for non‑technical stakeholders.
• Takes strong ownership of outcomes with a collaborative, integrity-driven approach to supporting evolving business goals.
• Driven to continuously optimize platforms, processes, and user experiences beyond baseline maintenance.

Company Benefits AMAROK driven by our companies’ core values and we strive to facilitate a greater sense of purpose in our career opportunities.

• Health Benefits (Medical, Dental & Vision)
• Tuition Reimbursement Program
• Short & Long-term disability
• Life Insurance
• Flexible Spending Account (Section 125)
• Matching 401K retirement plan
• Bonus opportunities
• Generous PTO

Approximate Compensation is $65,000 - $70,000 annually. Compensation is determined based on experience, skillset, travel, and geographical location.

Our recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Once you submit your application, AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process, and to understand our commitment to keeping your personal data safe, please review our Data Privacy Policy here - https://amarok.com/privacy-policy/