Sales Person / Cashier

Dunkin | U Donuts; Hardeeville (SC); On-site; USD 17,000 - 25,000; Full time

Job summary

Dunkin | U Donuts in Hardeeville, SC is hiring for a sales position focused on delivering exceptional guest experiences in a fast-paced, team-driven environment.

You will contribute to guest satisfaction by responding quickly to needs, upholding brand standards, and assisting with proactive upselling of beverages and food items, including add-ons. Training and safety compliance are part of the role.

Qualifications

• Experience in fast-food or retail customer service.
• Ability to communicate effectively with team and respond to feedback.
• Uphold brand standards and food safety practices.
• Willingness to work in a fast-paced environment.

Responsibilities

• Deliver great guest experiences and contribute to a positive team environment.
• Communicate with teammates, accept feedback, and stay accountable during shifts.
• Ensure guest satisfaction by addressing needs with urgency while following brand standards.
• Prepare products according to recipes and follow cash handling, cleanliness, and safety procedures.
• Promote upsells such as beverages and add-ons like hash browns and donuts.
• Up to pay includes tips.

Skills

Guest service

Upselling

Team communication

Cash handling

Job description

A sales person is responsible for delivering great guest experiences!

Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Sales - We hire sales people, not cashiers.We expect our team members to effectively smart sell to every guest every day.We want to suggest up sizing beverages and an add-on such as hash browns, donuts, etc.

**Up to pay includes tips.