Sales Performance Manager - Client Experience & Ops

Bank of America; Miami (FL); On-site; USD 90,000 - 150,000; Full time

Job summary

Bank of America is seeking a seasoned sales and operations leader in Miami to drive performance, mentor a multi-site team of 10–15, and partner with market leaders on growth strategies. The role emphasizes client experience, operational excellence, and risk-aware decision making.

Qualified candidates bring 5–10 years of management experience, strong coaching and relationship skills, and an executive presence to influence outcomes across the organization.

Qualifications

• Minimum education is High School Diploma or equivalent.
• Bachelor’s degree is preferred but not required.

Responsibilities

• Oversee strategic priorities and day-to-day business routines with market leadership.
• Manage a team of 10-15 associates across multiple locations and states.
• Drive sales performance and client experience while ensuring regulatory compliance and risk controls.

Skills

Executive Presence

Team Leadership

Sales Analytics

Relationship Building

Communication

Education

High School Diploma

Bachelor’s degree desired

Job description

Bank of America is seeking a seasoned sales and operations leader in Miami to drive performance, mentor a multi-site team of 10–15, and partner with market leaders on growth strategies. The role emphasizes client experience, operational excellence, and risk-aware decision making.

Qualified candidates bring 5–10 years of management experience, strong coaching and relationship skills, and an executive presence to influence outcomes across the organization.