Sales Partner: Customer Experience & Product Expert

Boot Barn; Cape Girardeau (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

Boot Barn is seeking a Sales Partner to help create an exceptional in-store experience through selling expertise, product knowledge, and strong point-of-sale proficiency. This role emphasizes community values and teamwork while promoting promotions and maintaining visual merchandising standards across the store.

The position supports delivering excellent customer service, achieving key sales metrics, and adhering to company policies.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
• Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Performs any other duties that may be assigned by management.
• Demonstrates high level of quality work, attendance and appearance.

Job description

Boot Barn is seeking a Sales Partner to help create an exceptional in-store experience through selling expertise, product knowledge, and strong point-of-sale proficiency. This role emphasizes community values and teamwork while promoting promotions and maintaining visual merchandising standards across the store.

The position supports delivering excellent customer service, achieving key sales metrics, and adhering to company policies.