In-Store Sales Partner: Customer Experience & Merchandising

Boot Barn; San Leandro (CA); On-site; USD 36,000 - 42,000; Full time

Job summary

Boot Barn is hiring Sales Partners to engage customers and deliver an exceptional in-store experience. You will embody the company's mission, vision, and values while showcasing product knowledge and strong point-of-sale proficiency.

This role emphasizes teamwork, continuous skill development, adherence to store standards, and staying informed about promotions and merchandising. Year-round openings address hiring fluctuations as positions become available throughout the year.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
• Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Performs any other duties that may be assigned by management.
• Demonstrates high level of quality work, attendance and appearance.

Job description

Boot Barn is hiring Sales Partners to engage customers and deliver an exceptional in-store experience. You will embody the company's mission, vision, and values while showcasing product knowledge and strong point-of-sale proficiency.

This role emphasizes teamwork, continuous skill development, adherence to store standards, and staying informed about promotions and merchandising. Year-round openings address hiring fluctuations as positions become available throughout the year.