Sales Ops & Proposals Specialist – 3PL Analytics

Yusen Logistics Americas Inc.

Long Beach (CA)

On-site

USD 67,000 - 84,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision benefits

401k with company match

PTO 10 days

Bonus eligibility

Holidays

OT pay eligibility

FSA and commuter benefits

Job summary

Yusen Logistics Americas Inc. is seeking a Sales Operations Specialist for our Contract Logistics division in Long Beach, CA.

You will turn data, proposals, and processes into tools the sales team uses to win and retain business, build client-facing presentations, translate CRM and performance data into clear reporting, and manage contract workflows. Strong analytics, reporting, and cross-functional collaboration are essential.

Qualifications

Education: Bachelor's degree in Business, Marketing, Logistics, Supply Chain Management or a related field.
Experience: Minimum of 2 years of experience in sales operations, sales support, marketing, analytics, communications or a related field.
Ability to build client-ready presentations and proposals in PowerPoint.
Strong Excel skills, including pivot tables, formulas, and building reports from large data sets.
Demonstrated ability to turn raw data into clear, accurate visualizations and executive-level summaries. Power BI experience is preferred.
Experience with CRM platforms, DocuSign, or contract management systems is preferred.
High attention to detail and accuracy when working with pricing, contract, and reporting data.
Demonstrated ability to provide excellent customer service.
Outstanding problem-solving, prioritization and organizational skills.
Excellent communication skills, both written and verbal.
Ability to remain professional, confident, and patient at all times.
Must be able to work effectively and contribute value with limited direction.

Responsibilities

Business Development Support: Support the sales team with lead generation and prospect research, using ZoomInfo and similar platforms to build target account lists, source and enrich contact data, and identify new opportunities within the 3PL sector.
Proposal Management: Develop client-facing sales presentations and proposals that clearly articulate the value of our 3PL services and solutions, ensuring content is accurate, well designed, and consistent with brand standards.
Sales Performance Reporting and Analysis: Build and maintain recurring internal reporting for sales performance, pipeline health, and pricing initiatives, translating CRM and operational data into clear visualizations and executive-level summaries that drive decision making.
Client-Facing Reporting and Business Reviews: Prepare recurring customer-facing reporting and business review materials, including KPI reviews and monthly and quarterly business reviews, partnering with customer success and operations to source and validate performance data.
Pricing and Rate Administration: Enter and maintain customer rates, support annual rate and CPI increase cycles, and coordinate with sales, solutions, and customer success to keep pricing records accurate and current.
Contract and Document Management: Manage contracts through the full lifecycle, including drafting support, DocuSign routing, approval tracking, and maintaining organized records of executed agreements and supporting documentation.
Sales Operations Support: Maintain CRM data quality and develop the templates, trackers, and standardized workflows that improve how the business development team operates.
Collaboration: Work closely with internal teams, including operations, customer success, and solutions, to ensure seamless service delivery and resolve any issues that arise.