Sales Ops Manager

Inspira Education; United States; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, vision, and dental benefits

Flexible Paid-time Off

Learning and Development Budget

Retirement Savings Plans - 401k with matching

Diversity and inclusion programs

Job summary

An innovative edtech startup is seeking a Sales Ops Manager to empower sales teams with the necessary tools and training to succeed. This role involves designing training programs, maintaining sales resources, and analyzing metrics to improve sales efficiency. Ideal candidates should have experience in sales and proficiency in CRM systems. Join a mission-driven team impacting students globally with competitive benefits and a dynamic work environment.

Qualifications

• 1-2 years of experience as a sales manager.
• 1–3 years of experience in sales enablement or operations.
• High proficiency with CRM and enablement tools.

Responsibilities

• Design and deliver training programs for new sales hires.
• Develop and maintain sales playbooks and resources.
• Track and report on sales KPIs and metrics.

Skills

Sales experience

Sales enablement

Communication skills

CRM proficiency

Analytical mindset

Tools

HubSpot

Gong

Outreach

Highspot

Seismic

Job description

4 days ago Be among the first 25 applicants

About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world’s leading network of top admissions coaches in medical, legal, business, and college studies, we’re building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. Inspira is backed by leading venture capital firms and investors.

The Role We’re seeking a Sales Ops Manager to empower our sales team with the tools, training, processes, and insights they need to succeed. This role sits at the intersection of sales, data, marketing, and operations—ensuring our sellers are enabled to maximize productivity, improve win rates, and deliver consistent messaging to prospects and customers.

Responsibilities

• Training & Development – Design and deliver onboarding programs for new sales hires; create ongoing training, certifications, and workshops to upskill reps; conduct call reviews, coaching sessions, and feedback loops to improve sales effectiveness
• Content & Resources – Develop and maintain sales playbooks, scripts, and competitive battle cards; partner with marketing/product to create and update sales collateral (presentations, one-pagers, case studies); ensure reps can easily access the right content at the right time in the sales cycle
• Process & Playbooks – Define and document consistent sales methodologies, qualification criteria, and stage definitions; optimize lead handoffs between SDRs, AEs, and CS; identify bottlenecks in the sales cycle and recommend improvements
• Technology & Tools – Administer and optimize sales tools (CRM, call recording, prospecting platforms, sales engagement software); drive tool adoption across the team and measure usage effectiveness; evaluate new tools and technologies to support sales efficiency
• Analytics & Insights – Track and report on KPIs such as win rates, conversion by stage, and rep productivity; build dashboards and provide insights to sales leadership; leverage data to guide training, process improvements, and strategy

Who You Are

• Experience in sales, ideally in a high-ticket D2C environment
• 1-2 years of experience as a sales manager
• 1–3 years of experience in sales enablement, sales training or sales operations
• Strong understanding of sales processes, methodologies, and buyer journeys
• Excellent communication, training, and facilitation skills
• High proficiency with CRM systems (HubSpot) and enablement tools (Gong, Outreach, Highspot, Seismic)
• Data-driven mindset with the ability to analyze metrics and translate into actionable insights
• Proven ability to partner cross-functionally (sales, marketing, product, ops)

Success in this Role Looks Like

• New sales hires ramp up to productivity faster
• Sales teams use consistent messaging and playbooks
• Higher win rates and quota attainment
• Reduced friction in sales processes and tools
• Leadership has clear visibility into performance metrics

Why you\'ll love Inspira

• Amazing people with a great vision and values
• Opportunity to work directly with co-founders and drive impact quickly
• Your work directly impacts the lives and careers of students across the globe
• Health, vision, and dental benefits
• Flexible Paid-time Off
• Learning and Development Budget
• Retirement Savings Plans - 401k with matching
• Diversity and inclusion programs supporting employee resource groups
• Note: certain benefits are not provided to 1099 contract workers

Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Equality and opportunity: Inspira Education Group is an equal opportunity employer.