Sales Ops Associate Director, CRM & Analytics (Remote)

Watchmaker Genomics; Boulder (CO); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible Time Off

Health insurance 75% covered

Dental insurance

Vision insurance

Life/AD&D $25k

Parental leave

401(k) with 4% match

EAP

Job summary

Watchmaker Genomics is seeking a Commercial Operations Associate Director in Boulder, Colorado (onsite with remote options) to lead a sales operations team and optimize CRM, analytics, forecasting, and incentives. You will partner with Marketing, Finance, Product, and IT to align processes and reporting.

The role requires a strong track record in sales operations (5+ years), 10+ years overall experience, and Salesforce expertise; an MBA is preferred.

Qualifications

• Bachelor’s degree required; MBA preferred.
• 5+ years in sales operations or related roles.

Responsibilities

• Manage, mentor, and develop a team of direct reports responsible for core commercial operations functions, including CRM management, sales reporting, compensation tracking, quoting and pricing processes and data integrity.
• Oversee Salesforce CRM platform processes, data integrity, system adoption, and user training.
• Standardize sales reporting, quoting and pricing analytics, and forecasting to deliver actionable insights to sales leadership.
• Administer sales compensation plans, including calculation, tracking, and reporting for accurate incentive payouts.
• Manage sales process improvement initiatives, pipeline management, deal flow optimization, and adherence to best practices.

Skills

Salesforce CRM

Excel

Tableau

Power BI

Process improvement

Team leadership

Cross-functional collaboration

Communication

Independent decision-making

Data integrity

Education

Bachelor’s degree in Business Administration, Finance, Marketing, or a related field

MBA or advanced degree

Tools

Salesforce Administrator Certification

Job description

Watchmaker Genomics is seeking a Commercial Operations Associate Director in Boulder, Colorado (onsite with remote options) to lead a sales operations team and optimize CRM, analytics, forecasting, and incentives. You will partner with Marketing, Finance, Product, and IT to align processes and reporting.

The role requires a strong track record in sales operations (5+ years), 10+ years overall experience, and Salesforce expertise; an MBA is preferred.