Senior Associate Director, Commercial Operations

Watchmaker Genomics; Boulder (CO); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Bonus

Equity

Flexible time off

Employer-covered health plan

Dental insurance

Vision insurance

Life/AD&D policy

Parental leave

401(k) with 4% match

Job summary

Watchmaker Genomics in Boulder, Colorado, invites applications for the full-time Commercial Operations Associate Director role based in Boulder, with onsite preference and flexibility for remote work.

You will lead a team responsible for CRM management, sales reporting, compensation tracking, forecasting, and pricing analytics, while ensuring data integrity across Salesforce and ERP systems to support strategic growth.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Marketing, or related field.
• 5–10 years in sales operations or commercial analytics.
• Biotech or life sciences experience desirable.
• Experience with Salesforce CRM.

Responsibilities

• Lead and mentor a team responsible for CRM, sales reporting, compensation tracking, and pricing processes.
• Oversee Salesforce CRM processes, data integrity, and user training.
• Standardize reporting, forecasting, and analytics to inform leadership.
• Drive data hygiene across CRM/ERP and cross‑functional collaboration.
• Design training programs to boost productivity.

Skills

Sales operations

Sales analytics

CRM customization

Excel

Tableau

Power BI

Process improvement

Communication

Independent work

Education

Bachelor’s degree in Business Administration, Finance, Marketing, or related field

MBA or advanced degree preferred

Tools

Salesforce

Tableau

Power BI

Job description

Watchmaker Genomics in Boulder, Colorado, invites applications for the full-time Commercial Operations Associate Director role based in Boulder, with onsite preference and flexibility for remote work.

You will lead a team responsible for CRM management, sales reporting, compensation tracking, forecasting, and pricing analytics, while ensuring data integrity across Salesforce and ERP systems to support strategic growth.