Sales Operations & Supply Chain Lead — Hybrid

Kubota Engine America; Lincolnshire (IL); Hybrid; USD 101,000 - 114,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life Ins.

PTO

401k Retirement Plan

Job summary

Kubota Engine America in Lincolnshire, IL is hiring for a hybrid Senior Sales Operations Specialist after 30 days. You will supervise Sales Assistants, manage the customer order lifecycle, and coordinate inbound logistics while maintaining data in SAP and RapidResponse.

Strong analytics and cross-functional collaboration with power BI/Tableau reporting are essential. Travel as required; salary ranges from $101,000 to $114,000 with comprehensive benefits.

Qualifications

• 5+ years in international supply chain, order management or sales operations; supervisory experience preferred.

Responsibilities

• Supervise and coach Sales Assistants: workload balancing, training, performance management, and staffing input.
• Manage the customer order lifecycle: receipt (email, portals, EDI/IDoc), order entry, PO validation, changes, cancellations, returns and claims.
• Coordinate inbound logistics, routing, carriers, ASNs and customs for international shipments; resolve transit/quality issues.
• Maintain and reconcile data in SAP and RapidResponse; ensure data integrity across integrations and portals.
• Build, maintain and distribute operational reports and dashboards (Power BI, Tableau or equivalent); automate recurring reports and KPI tracking.
• Produce and analyze KPIs (OTIF, inventory levels/PSI, order exceptions, gross margin variances); recommend and drive corrective actions.
• Administer supplier/customer portals and Ariba activities for whole goods where assigned.
• Lead or support cross-functional projects to standardize processes and implement automation/integrations.
• Serve as escalation for complex customer account issues, model/product variations, pricing rules, and special requirements.
• Coordinate quality defect, returns and rework projects including cross-functional communication and logistics.

Skills

SAP

RapidResponse/Kinaxis

EDI/IDoc

Power BI

Tableau

SQL

DAX

Power Query

ETL

Data governance

Stakeholder management

Analytical

Communication

Problem solving

Tools

SAP

RapidResponse

Kinaxis

Ariba

Power BI

Tableau

Job description

Kubota Engine America in Lincolnshire, IL is hiring for a hybrid Senior Sales Operations Specialist after 30 days. You will supervise Sales Assistants, manage the customer order lifecycle, and coordinate inbound logistics while maintaining data in SAP and RapidResponse.

Strong analytics and cross-functional collaboration with power BI/Tableau reporting are essential. Travel as required; salary ranges from $101,000 to $114,000 with comprehensive benefits.