Sales Operations Supervisor

Luxottica; Port Washington (NY); On-site; USD 76,000 - 118,000; Full time

Job summary

A leading company in the eyewear industry is seeking a Sales Operations Supervisor to oversee a team, drive performance, and enhance sales operations. This role requires solid experience in a sales environment, along with strong communication and organizational skills to support business goals effectively.

Benefits

Health care

Retirement savings

Paid time off/vacation

Employee discounts

Competitive bonus

Qualifications

• 3+ years’ experience in a sales operations or sales/customer support environment.
• Solid experience within the fashion and the consumer goods industries.
• Openness to change and confidence within both mature and non-mature environments.

Responsibilities

• Oversees the operational needs of the Sales Support team.
• Leads a successful Sales Operations team.
• Acts as a liaison/partner between the Sales Team and other internal functions.

Skills

Strong communication skills

Presentation skills

Effective relationship development

Time management

Organizational skills

Education

BA/BS in Business or related field

Tools

Legacy/enterprise database system

Job description

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If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.

Requisition ID:886118
Store #:991312 Sales Ops Modern - NY PW
Position:Full-Time
Total Rewards:Benefits/Incentive Information

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Sales Operations Supervisor oversees the operational needs of the Sales Support team to ensure the team provides a high level of service to customers while achieving business goals.

MAJOR DUTIES AND RESPONSIBILITIES

• Leads a successful Sales Operations team ensuring effective execution and delivery of all sales operations processes and procedures.
• Works with Sales team to create and maintain a culture, focused on delivering results by providing ongoing coaching and development of the team.
• Serves as the main point of contact for Sales Team Managers and Directors.
• Works with Sales team to motivate and drive performance.
• Works closely with Account Manager and Customer to drive strategy through discussions with Sales Team.
• Partners with Sr. Manager to analyze performance metrics data and leverages it to effectively develop the sales operation team.
• Acts as a liaison/partner between the Sales Team and other internal functions.
• Remains knowledgeable of key processes, business initiatives and internal resources in order to assist the sales team in accomplishing company goals.
• Identifies opportunities and weaknesses within the process and makes proposals to create value and increase operational efficiency.
• Works effectively with internal support departments (Supply Chain, Credit, IT, Business Intelligence) to develop effective sales strategies that promote sales to new and existing customers.
• Attends customer meetings promoting the connection between Luxottica and Customers in all the function beside sales.

BASIC QUALIFICATIONS

• BA/BS in Business or related field
• 3+ years’ experience in a sales operations or sales/customer support environment
• Solid experience within the fashion and the consumer goods industries
• Strong communication and presentation skills
• Able to develop constructive and effective relationships with direct report team, cross-functional partners and external customers
• Experience working on a legacy/enterprise database system and input and retrieve data
• Demonstrated ability to evaluate and balance team and individual workloads through effective time management, prioritization, and organizational skills
• Openness to change and confidence within both mature and non-mature environments
• Self-starter and results driven with ability to work under pressure and in changing environments

Pay Range: 76,487.84-117,562.94

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Nearest Major Market: Long Island
Nearest Secondary Market: New York City
Job Segment: Operations Manager, Ophthalmic, Supply Chain, Social Media, Supply, Operations, Healthcare, Marketing

Provider

Description

Enabled

SAP as service provider

• "route" is used for session stickiness
• "careerSiteCompanyId" is used to send the request to the correct data center
• "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor